providers and service in comment and analysis
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The McCue Interview: Nigel Underwood, CIO, DHL
Comment We need to be very good at integrating those systems with those of our customers, or the systems of our customers with those of other providers. He says: "In the automotive sector or the technology sector it's not just... [08 Oct 2008]
O2 on the rebirth of data, roaming and milking ADSL2+
Comment We're putting a forum together because for adoption we would want as many handset manufacturers as possible to participate and we would want as many providers of services to participate - this is not... [17 Sep 2008]
Outsourcing changes are afoot
Comment However the outsourcing market shapes up, it is clearly becoming more sophisticated, and dominated by both SMEs and large enterprises which want more tailored solutions from managed... [16 Sep 2008]
Regulators cracking down on outsourcers
Comment The FSA has been handing out fines to outsourcing providers who are failing to adhere to IT security regulations. This view is a direct result of the faith and reliance that tends to be placed on... [09 Sep 2008]
The Naked CIO: Going public about privacy
Comment Healthcare information, for example, should only be available to healthcare agencies and certified providers. Having worked in a customer service-based industry for many years, I am also... [21 Jul 2008]
Editor's Blog: The naked truth about DSL
Comment But if naked DSL were widely adopted in the UK, the incumbent service providers would lose some revenue, both from those consumers who decide they can do without a landline at all and... [03 Jul 2008]
Can the government offshore with confidence?
Comment On the supply side it is becoming harder to distinguish between onshore and offshore providers as both sets of players look to operate a global delivery model. In leaving any mention of offshore... [14 Feb 2008]
Peter Cochrane's Blog: Locked in at the bank
Comment Go back 40 years and you would find telecoms providers slow to respond to customer and market demands. Written in a coffee shop at Wickham Market, Suffolk, and... [07 Feb 2008]
European payment issues will top 2008 agenda
Comment From the retail side, this negative customer perception is pushing customers away from the traditional financial services providers towards non-traditional providers that are rapidly improving market share. [20 Dec 2007]
Tech Visions: Wireless sale of the century
Comment Will the wireless spectrum on offer enable the same innovation benefits to service providers? So, are we on the threshold of a network build-out that outstrips anything we've seen from mobile... [17 Dec 2007]
Where is outsourcing heading?
Comment Outsourcing is becoming less tailored to individual organisations and providers are offering more standardised plug-and-play services. This would have a knock-on, negative effect on... [05 Dec 2007]
Getting more out of the net
Comment Today that luxury is no longer affordable, so businesses and service providers are investing in technology to get more and more out of the internet without further... [02 Nov 2007]
On-demand software can help banks avoid fines
Comment These smaller financial services providers have until now relied on some automation - often developed in-house - and a variety of sampling techniques to address AML surveillance. Financial services... [01 Nov 2007]
Azim Premji
AS Profile Since then he has build the company into a $3bn IT and business process outsourcing giant that has given the major Western IT service providers something to worry about -... [12 Oct 2007]
Eric Schmidt
AS Profile The YouTube acquisition brought with it the threat of lawsuits from content providers and other copyright-holders whose material was being uploaded onto the website. Google has also created a filtering... [12 Oct 2007]
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