scale terminal 5 in comment and analysis

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Peter Cochrane's Blog: Eating your own dog food

Comment Written at London's Heathrow airport after a confused journey through the newly opened Terminal 5. In the case of T5, army personnel were used to test the terminal, and the opening day... [14 Apr 2008]

Channel:
IT Director
Tags:
pilots, design, testing, t5

How did the Heathrow T5 launch go so wrong?

Comment Despite the extensive testing, it seems the realities and vagaries of operating an airport terminal of such scale and with so much new thinking are virtually impossible to fully replicate, and T5 has... [28 Mar 2008]