space client service in comment and analysis
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The McCue Interview: Phil Pavitt, CIO, Transport for London
Comment Not in an uncontrolled way but they've built their own infrastructure, perhaps sometimes their own network, their own data centre storage, their own space, their own hosting. That state-of-the art tech vision is evident at the recent move of around... [29 Jul 2008]
Q&A: Julian David: IBM's vice president public sector business
Comment Now that doesn't affect my business model because I'm not a supplier of power and although we do run data centres for people, it's not a general proposition of ours to supply space. The most challenging things for any organisation these days are... [05 Dec 2007]
Leader: Google - good luck
Leader Google is coming from behind in this space with mature products out from AOL, MSN, Yahoo! Today's launch of Google's new IM and voice over IP client, Google Talk, may not have been a shocker (as rumours circulated earlier this week) but it holds... [24 Aug 2005]
Quocirca's Straight Talking: The future of BlackBerry
Comment This is understandable as the mobile device space is one of the most dynamic in the technology industry, making IT managers wary of constraints in this area. In fact, the business case for deploying wireless technology in relation to line-of... [05 May 2005]
Mobile collaboration going nowhere - for now
Comment It is in this unstructured space, where the level of client/server integration is low, that the costs of mobile access may be most difficult to justify, says Figueras. The rise of instant messaging in the mobile space hangs on the deployment of... [14 Jun 2004]
Is there more to PeopleSoft than internet-everything?
Comment PeopleSoft has had some major ups and downs all in a very short space of time. He said: "I have to question what ['No code on the client'] means. And so 'No code on the client' was born. At the user conference in Nice, there was lots of talk of ESA... [26 Nov 2001]
Web host gives up the ghost
Comment The straightforward web hosting market is effectively merging into a larger, more diverse market which some commentators are referring to as the managed service provider space. This ranges from providing the servers, IT support and enhanced service... [31 Aug 2001]
John Lamb's Week: Battle of the dinosaurs
Comment It is the same story with customer service. It is going to be increasingly tough for Microsoft to hang on to its cash cow when the game is moving to internet-based thin client systems that need communications bandwidth and open standards rather... [12 Jan 2001]
The Bloor Perspective: Alcatel's IP push, IR35's effect on corporate finances, and the demise of Mondex
Comment Not that Alcatel lacked products in this space, however it has lacked what you might call 'IP mindshare'. The company provides mobile phones, ADSL cards, set-top box chipsets at the client side, plus access systems for all of these devices and more... [27 Feb 2000]
Transatlantic Cable: Is Apple turning into Microsoft?
Comment You can copy things to this space by simply dragging and dropping them, as well as allowing other people access with just your user name. Apple is also launching a system called iTools, that, among other things, gives you 20Mb of free space on... [11 Jan 2000]
To buy, or not to buy? The ASPs think renting is the answer
Comment Microsoft too is getting involved in the ASP space. Application service providers (ASPs) are companies which host applications for end users, who then access them via the Web or a leased line. Launched as a pilot project in November 1998 with 10... [20 Sep 1999]
Strategic Vision: Giga Information Group on... ebusiness
Comment Until recently, however, none of the major vendors in this space directly addressed either the management of the end user/customer's perception of service levels or the intricacies of an ebusiness enabled infrastructure. [01 Sep 1999]
Word of mouth: the future of speech recognition
Comment Daniel Bieler, analyst at Ovum, says: "It's all about what we call creating a personal electronic space, whether you're using a mobile, fixed line phone or a PC. In mid-July, Orange announced its Wildfire voice-activated electronic assistant... [30 Jul 1999]
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