staff in comment and analysis
Take stock for tough times
Comment Staff need to be aware of the importance they play in the sales process and be incentivised appropriately. Maximise staff Labour is the largest controllable expense for most retailers, yet many fail to fully understand how long tasks allocated to... [24 Jul 2008]
Beijing Olympics diary: Testing times…
Comment Volunteers and full-time staff from Atos Origin and the other IT partners will be joining us every day between now and the start of the games. Clocks across the Chinese capital are ticking away what's left of the tech team's preparation time. [21 Jul 2008]
The Weekly Round-Up: 18.07.08
Round-Up We have no idea," said the helpful but harassed looking member of staff. If you're anything like the Round-Up or indeed any other sane and well-adjusted person, then last Friday you got up at an ungodly hour and queued in the rain outside an O2... [18 Jul 2008]
Time to green-light sustainable IT
Comment Leadership This means commitment from the top of an organisation, which is the best way to ensure that environmental commitment cascades down through individual leaders to the staff. With their piecemeal approaches, most organisations are merely... [17 Jul 2008]
The Naked CIO: Service level disagreements
Comment In my experience external companies never drive customer satisfaction to the level that your own staff can. Service level agreements are great at perpetuating mediocrity and blocking excellence. And that's exactly why some fresh thinking is... [07 Jul 2008]
silicon.com old school
Comment Acquiring revenue in the first couple of years was a hard task and it meant staff from all parts of the business - editorial, sales, marketing and IT development pulled together in a way not really seen at other, bigger publishers. [07 Jul 2008]
The Naked CIO: What makes a great IT leader?
Comment A diplomat in deciphering the never-ending technical discussions of your staff, the silo-bound business debates of your colleagues and the cost-cutting, value-impacting and resourcing diatribes of your CFO and board. [30 Jun 2008]
The Weekly Round-Up: 20.06.08
Round-Up Kurt Mroncz, UK sales and marketing director at Regus, said: "Many organisations just don't realise the staggering problems which their staff face when out on the road. The Round-Up tries not to make a habit of getting caught with its pants down... [20 Jun 2008]
The Weekly Round-Up: 13.06.08
Round-Up Celre surveyed 66,843 IT and computer staff at 572 workplaces. According to the Celre Computer Staff Salary Survey, basic IT pay has risen by 4.8 per cent in the year to May 2008. To address the skills shortfall, roughly 61,000 properly qualified... [13 Jun 2008]
Yvonne Gallagher
CIO Profile She is also a member of the Government IT Skills and Academy Group focusing on identifying how to attract and retain IT staff and develop IT capability. As CIO for the Ministry of Justice (MoJ), Yvonne Gallagher is responsible for leading the MoJ's... [11 Jun 2008]
Catherine Doran
CIO Profile Comms and mobility is also a big issue and Network Rail recently signed a deal with O2 to provide 23,000 staff with voice, BlackBerry and other mobile data services. As a member of the executive management team at Network Rail, Catherine Doran is... [11 Jun 2008]
Female CIOs break through glass ceiling
Comment The EC says there is a shortage of around 300,000 qualified tech staff in Europe and that attracting more women into the profession is vital to help close that gap. The lack of women in the IT profession is well documented and the traditional... [11 Jun 2008]
Michel Khan
CIO Profile With massive growth comes an increased challenge in managing customer relationships and another big project for the company has been allowing call centre staff to update customer data while they were on the phone. [11 Jun 2008]
Lesley Hume
CIO Profile At the company's headquarters subsidised treatments from a therapist and a weekly Pilates class are also available to staff. As group IS director of Atkins Lesley Hume has made a name for herself for both developing the engineering group's... [11 Jun 2008]
Ian Thompson
CIO Profile At Fidelity, where he joined in 2007, Thompson's energies have been focused on bringing the IT function more in line with core business goals and making it more of a critical component of the companies operations, both to staff and customers. [11 Jun 2008]
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