the aa in comment and analysis
The Weekly Round-Up: 15.08.08
Round-Up While we can't stand in the way of progress we can make the active and life-preserving decision not to plug the AA batteries into the killer robot. 'A fool and his money are easily parted' was always a good idiom, even before Al Gore invented the... [15 Aug 2008]
Trevor Didcock
CIO Profile Before arriving at Homeserve, Trevor Didcock was CIO at the AA for four years and a member of the executive team responsible for the highly successful private equity backed development and sale to a consortium with Saga in September 2007. [11 Jun 2008]
The Weekly Round-Up: 14.12.07
Round-Up After all, would you want to get in a crash and call the Canadian version of the AA or RAC from the side of the road? We British may be rubbish at almost all sports, possess terrible dental hygiene and labour under outrageously high taxes, but by... [14 Dec 2007]
Editor's Blog: CIO central
Comment I'll sell ourselves a bit more here - you don't get to write exclusives about major CIOs, their thinking, their career twists and turns, including appointments such as Robin Dargue going from Diageo to the Post Office or the AA losing its head of... [17 Oct 2007]
Dear silicon.com... Vista gripes, naked PCs, geek rage, nuclear fallout...
Comment Editor's choice silicon.com editor Tony Hallett flags up his picks on the site this week.¦ Exclusive: AA terminates £50m IBM deal This is a good combination of some breaking news and an on-the-spot interview ¦ CIO Essentials: Nerdy... [27 Sep 2007]
The McCue Interview: The AA IT director Trevor Didcock
Comment It's a time of transition again at the AA. Data warehousing will also be a big strategic decision - the AA is currently an SAS user while Saga has a mix of suppliers. That transition is not just for the AA but for the company's IT director Trevor... [21 Sep 2007]
How call centres caught the teleworking bug
Comment This trial was expanded to 125 agents and the AA managed to realise a number of tangible business benefits: a 34 per cent increase in productivity; staff attrition cut to a third of its previous level; and absenteeism down by a half. [29 Oct 2003]
Devil's Advocate: Who am I?
Comment Well, I offered him my AA membership card. Then, either the security system prevents what should be legitimate activity or there is a procedure to bypass the security. Of course ID cards and other documents all suffer from the problem that they are... [22 Apr 2003]
Devil's Advocate: The internet traveller
Comment The AA and RAC would report on which of the Pennine passes, if any, were passable. Monks used to travel from one monastery to another, frequently crossing half the continent on the way. For centuries, only the privileged had the benefit of... [19 Nov 2002]
Devil's Advocate: The hazards of buying technology
Comment The various utilities are excellent, and a pair of AA batteries lasts a month or two. The new Nokia was attractive but its newness made it expensive. Although the MC218 is a neat gadget, it does not do what I want. [30 Apr 2002]
The Bloor Perspective: WAP and the next Net revolution; Microsoft's mounting legal worries; and Bluetooth's new-found bite
Comment Virgin Mobile was the first to launch, but Mannesmann's Orange.Net is hot on its heels, launching its offering last week The WAP capabilities that Orange is providing include a diary (with alerts), email, news stories, access to the Thomson... [28 Nov 1999]
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