unified communications in comment and analysis
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Unified comms: What it needs to succeed
Comment Vendors may be making a lot of noise about unified communications and collaboration (UCC) but the promised panacea remains a pipe dream for most organisations. But the products all involved considerable... [17 Nov 2009]
Padmasree Warrior
AS Profile At Cisco Warrior is involved with unified communications and use of ICT to cut carbon emissions. Cisco's Unified Computing strategy is highly disruptive to existing datacentre players... [29 Sep 2009]
Beyond CRM: How to improve customer interactions
Comment All this points to an overwhelming strategic need to develop a co-ordinated, unified customer communications management (CCM) strategy. CCM can be either a suite of products or a unified... [25 Sep 2009]
Is there hope for unified comms?
Comment Businesses have been slow to adopt unified communications, but Freeform Dynamics's Josie Sephton says its popularity could soon improve. The evangelists are calling for businesses to implement... [22 Jun 2009]
The dawn of unified communications
Comment These include Avaya's Unified Communications range and the Alcatel-Lucent's Converged Telephony Server, which given their background, tend to be strong on the voice side and weaker when it comes to IP... [19 Mar 2009]
Do you need video in your enterprise?
Comment Video training can ensure unified education across teams and gets the enterprise over time-zone concerns. In the enterprise, video can play three major roles: one-to-one telephony, to bring individuals together over a... [05 Jan 2009]
Collaboration - get it together
Comment Whether it's content management engines, interactive portals, unified communications systems or all of that new fangled social networking stuff that goes by the name of 'enterprise 2.0' when applied in... [22 Oct 2008]
Quocirca's Straight Talking: What next for mobile email?
Comment On the desktop, this is an issue dealt with at best with some form of unified communications solution, or at worst through the use of separate windows and overlap control. There's still plenty of new... [16 Oct 2008]
Is Nokia losing its enterprise mojo?
Comment Nokia has announced it will stop marketing its own unified communications offerings for enterprise mobility. Or as Claudio Castelli, from analyst Ovum, puts it: "The company has recognised that it is... [06 Oct 2008]
Outsourcing changes are afoot
Comment Enterprises are also moving towards converged networks, and the host of benefits that this convergence brings, including the opportunity to harness VoIP and unified communications and to build on... [16 Sep 2008]
Steven Bandrowczak, CIO, Nortel
Comment Two of the buzzwords in this area are 'unified communications' and 'hyper connectivity'. Being the CIO for a tech vendor can often be something of a double-edged sword. Sure, you get access to... [01 Apr 2008]
Tech Visions: Wireless sale of the century
Comment There is no guarantee of unified quality of service," he points out, comparing it to today's patchwork of disconnected wi-fi networks. The availability of this prime communications spectrum is one of the... [17 Dec 2007]
At sea over convergence?
Comment While the whales are struggling to deliver a unified and ubiquitous proposition, there will always be an opportunity for sharks to create a compelling offer - most often based on price. Most businesses believe... [21 Sep 2007]
Speeding up the net - is it possible?
Comment This includes the growing band of unified threat management vendors: SonicWALL, Symantec and many others. Nearly all businesses today are reliant on wide area computer communications to a greater or... [09 Jul 2007]
Why don't we talk anymore?
Comment Bridging the communications and cultural gaps between departments so that companies can present a unified face to their customers is a multi-pronged campaign. Changing business practices have a major... [06 Mar 2007]
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