communication
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Photos: Salesforce.com rides the Google wave with CRM app
Photo If the customer service representative is struggling to resolve the problem themselves they can also send a private wave communication to a colleague asking them to step in and help. Earlier this year, Google launched a... [30 Oct 2009]
Photos: Ubuntu unleashes the Karmic Koala
Photo To the left of the clock is an envelope that represents the internet communication programs. Want to know how Ubuntu 9.10 will look once installed? silicon.com sister site ZDNet Australia takes you through the install. [29 Oct 2009]
Google Apps 2nd Wind ROI Case Study
White Paper Nucleus Research conducted an ROI study with 2nd Wind Exercise and found that this 300-user specialty retail company achieved an ROI of 837% and a one-month payback.nd Wind replaced its existing Microsoft Exchange environment with Google... [22 Oct 2009]
Going green: A guide for CIOs
Comment Most critical are roles connected to implementation, planning and communication. Stuart Roberts explains how to get it right. Before the downturn, green IT - or environmentally sustainable computing - was one of the... [21 Oct 2009]
Successful Agile with HP Quality Center - Market leading software for Quality Assurance
White Paper There are frequently challenges among stakeholders, problems with communication, compressed schedules, and various types of testing each with its own set of requirements, schedules, and procedures. Agile software... [21 Oct 2009]
Virtualization and Disk Performance
White Paper Because of the inter-communication between virtual disks and the host systems, server virtualization actually compounds fragmentation. Virtualization marks the next evolution in data storage technology. [16 Oct 2009]
Get Serious About SOA Governance: A Five-Step Action Plan for Architects
White Paper Ineffective communication of priorities and best practices For these organizations, effective governance ensures that communication, collaboration, and the two-way flow of information keep SOA... [15 Oct 2009]
Unified Communications
White Paper Today's communication channels must deliver immediate presence and interaction. Waiting for information via email is no longer acceptable. Successful companies know this and are responding by turning to UC. [13 Oct 2009]
Google unleashes biggest ever Apps rollout for 35,000 users
News These problems include operating more than 40 mail systems, including Microsoft Exchange and open source products, and 180 email domains across the company's six operating divisions which Kinsella said makes... [12 Oct 2009]
A Guide to Understanding Hosted and Managed Messaging
White Paper Most information workers rely on email more than they do the telephone, fax or paper-based communication. Electronic messaging has become the de factocommunications medium and file transport system used in the workplace... [12 Oct 2009]
The Weekly Round-Up: 09.10.09
Round-Up Psychologist Jo Hemmings, who worked on the study, said: "The stereotype is that Britons are typically unexpressive people, but the rise of online communication has highlighted that this isn't true - we just need the... [09 Oct 2009]
Sears Canada: Assortment & Store Space Optimization
White Paper This included communication between the buying teams and the stores, and the development of tools for retail marketing managers to analyze space change decisions. Sears Canada is the largest full-line department store in... [09 Oct 2009]
Information Security and Privacy in Emerging Economies: Implications for Global Competitiveness
White Paper Commerce, collaboration and communication have, throughout time, been enabled or hampered by the environment of trust, security and privacy in which they occur. The rapid digitization of communication,... [05 Oct 2009]
New Curriculum Approach in Teaching Network Security Subjects for ICT Courses in Malaysia
White Paper This paper discusses a curriculum approach that will give emphasis on practical portions of teaching network security subjects in information and communication technology courses. Research on active learning and... [05 Oct 2009]
The Business Case for Web Application Firewalls
White Paper Web application firewalls offer a variety of business benefits such as rapid application deployment, significant cost savings and increased communication between development and security teams. In addition, they also... [05 Oct 2009]
