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silicon.com > Management > CIO Insights
Naked CIO: When vendors go too far
Isn't the customer always supposed to be right? Read more
Oct 27, 2008
silicon.com > White Papers > Security > Intrusion - Tampering
Application Delivery Networks: The New Imperative for IT Visibility, Acceleration and Security
Your business depends on one thing: getting the right information to the right people at the right time. To gain a compe Read more
Mar 18, 2009
silicon.com > White Papers > Data Management > Data Tools
Telefonica O2 Germany Creates 35TB Data Warehouse to Manage Data and Improve Operations
Telefonica O2 Germany GmbH & Co. OHG wanted to provide all employees with critical, role-specific business information t Read more
Jan 31, 2009
silicon.com > White Papers > Data Management > Data Tools
Microsoft Dynamics Webcast: Business Intelligence for Microsoft Dynamics CRM (Level 100)
Organizations today are investing a lot of time and resources in finding new customers and retaining existing customers, Read more
Jan 31, 2009
silicon.com > White Papers > IT Management > Business Functions
SLA Monitoring in the Customer Service Environment: Meeting the Challenges With Operational Business Intelligence
Putting customer needs in writing via a Service Level Agreement (SLA) can help ensure customer satisfaction, even in the Read more
Jul 1, 2009
silicon.com > White Papers > Data Management > Data Tools
Complementary BI: The New Approach to Business Intelligence
The role of Business Intelligence (BI) to help organizations drive top-line revenue growth, profitability increases, ope Read more
Sep 1, 2009
silicon.com > White Papers > Data Management > Data Tools
IBM Case Study: Harrah's Entertainment, Inc.
With more than 80,000 employees, Harrah's Entertainment, Inc. is the world's largest provider of branded casino entertai Read more
Sep 1, 2009
silicon.com > White Papers > IT Management > Business Functions
Travel Company Sails on Business Intelligence to Increase Revenues in Weak Economy
Sportsnet Holidays needed a Customer Relationship Management (CRM) solution to handle data that was spread among 220 sep Read more
Oct 2, 2009
silicon.com > White Papers > Data Management > Data Tools
BT Retail Boosts Upselling and Productivity and Cuts Churn in Price-And Service-Driven Market
A major force in the U.K. communications market, BT Retail offers a mix of innovative propositions, integrated offerings Read more
Oct 2, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Bank Teams With Application Platform Experts to Redesign Web-Banking Infrastructure
Alpha Bank is one of the largest banks in Greece with more than 1,000 branches, more than 15,000 employees, and a presen Read more
Oct 2, 2009
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