consumer banking services
Mobile banking set to boom
News The analyst forecasts 41.5 billion mobile financial service (MFS) transactions will be made by the end of 2011, with services being driven by rapid consumer adoption especially by mobile users in developing countries who do not currently have... [18 Jun 2008]
Faster payments ends wait for bank clearance
News According to analysts, because of the tradition of free banking services and the consumer desire for greater transparency, faster payments services will most likely be offered free to consumers, leaving banks with little opportunity to recoup... [27 May 2008]
Will consumers always want free banking?
Comment The High Court has decided consumer contract law can be used to determine whether bank overdraft charges are fair. Although individual customers have probably always been upset by charges imposed by banks, few took action until consumer groups... [12 May 2008]
Mobile banking set for boom time
News The greater uptake will also be driven by greater consumer confidence due to improved security measures. The number of people accessing banking services via their mobile phones will increase tenfold over the next four years according to Juniper... [16 Apr 2008]
Legal Eye: Could you end up footing your e-crime bill?
Comment Because most internet crime cases involve misuse of bank accounts and bank or credit cards, how banks treat losses to the customer's accounts is paramount to maintaining consumer confidence in online trading. [15 Apr 2008]
Making Gramm Leach Bliley Security Compliance Fast and Easy
White Paper In 1999, Congress created the Gramm-Leach-Bliley Act to improve consumer financial services. The complex law applies to about 29,500 institutions that offer financial products and services such as securities, banking, loans, and insurance. [10 Apr 2008]
ID cards chief defends u-turn
News The consumer will be able to choose whether they want to have an ID card or a passport. Hall said the decision to delay a Parliamentary vote on making ID cards compulsory for British citizens until 2015 was an example of the government "listening... [10 Mar 2008]
Mobile malware: The threat exists
News More than 86 per cent of mobile users have at least some level of concern relating to the security of their device, according to the results of McAfee's 2008 Mobile Security Report into consumer attitudes to handset threat, published at the Mobile... [11 Feb 2008]
Top 10 financial services stories of the year
News Principal analyst Alistair Newton predicted the proliferation of consumer technology and the globalisation of money markets. Online banking fraud plummets While fraud on UK issued cash cards rose by 26 per cent in the first six months of 2007... [17 Dec 2007]
Get "More IT for Less" in Retail Banking With Grid Computing
White Paper As part of the consumer-lending products division, the card-issuing department was under increasing pressure to maintain the pace of innovation that had made the firm so successful in the past, by accelerating identification and segmentation of... [12 Dec 2007]
RBS, NatWest customers get to go mobile
News RBSG consumer banking CEO Paul Geddes said mobile phone banking will give people "another easy way" to access account information and greater flexibility in managing their money. Royal Bank of Scotland Group (RBSG) will launch a mobile banking... [15 Aug 2007]
Fiditalia Offers Flexible Information Systems to Support Development of Consumer Credit
White Paper Fiditalia S.p.A.has been one of Italy's biggest consumer credit companies for 25 years, with more than one million active clients today. The challenge was to extend specific business information to new channels such as home banking, Internet, IVR... [20 Jul 2007]
Case Study: A European Bank
White Paper To gain consumer acceptance of its Internet banking strategy, the bank wanted to build customer confidence in Web-based financial transactions. Accenture helped a large European bank reengineer its retail electronic banking services in order to... [19 Jul 2007]
IT failing in 'grab a grad' bids
News The Association of Graduate Recruiters (AGR) Graduate Recruitment Survey 2007 - Summer Review report shows consumer goods companies are getting the highest number of graduate applications, with 104 applications for every vacancy and a median... [10 Jul 2007]
UK banks still high on the fraud hit parade
News UK consumer confidence in high street banks is low with more than two-thirds of consumers saying they don't trust their bank. The Unisys survey found that consumer distrust was driven by poor privacy, weak IT and lack of investment in the local... [21 Jun 2007]
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