contacted
RSS contactedFinancial Services Firm Boosts Productivity and Customer Satisfaction With New System
White Paper When customers contacted the company expecting the reps to have the most up-to-date information, the data lag sometimes frustrated customers. ValMark Securities' insurance business was handicapped by an inflexible... [02 Oct 2009]
Property Services Firm Implements CRM Tool, Generates Return on Investment in Less Than Three Months
White Paper This led to "Friendly-fire" incidents, whereby multiple salespeople from different groups contacted customers and prospects - much to the irritation of everyone. Low usability of the firm's existing SAP Customer... [02 Oct 2009]
Software Firm Provides Real-Time Data Mining Solutions Using SQL Server 2005
White Paper Within healthcare, GSTAT Xeligence solutions have helped physicians use data mining of patient records to identify those that should be contacted proactively to prevent health deterioration that could lead to a medical... [02 Oct 2009]
Peter Cochrane's Blog: Who accepts my social networking invites?
Comment The chart below shows the acceptance rates of several geographical regions, based on around 1,600 invitees I've contacted. Compiled at my home early one morning when I just couldn't sleep, and dispatched to silicon.com... [05 Aug 2009]
Healthcare and Social Services Provider Examines BI Strategy, Plans for Future
White Paper As a result, staff increasingly contacted the information department to pull and consolidate data for reporting. Belfast Health and Social Care Trust have 22,000 employees and provide health and social care to 340,000... [27 Jul 2009]
Using Business Software in Class Puts University at Forefront of Innovative Education
White Paper When students at CBS requested skills in business management software, the university contacted Microsoft to see what would work best in an educational setting. Copenhagen Business School (CBS) focuses on developing... [25 Jul 2009]
Adding Electronic Document Management Has Electrified Florida Data Bank
White Paper Florida Data Bank contacted DocuLex, who is in the electronic document management software business. Being a traditional rack and vault records storage business in Tallahassee, Florida, the company's grown comfortable... [23 Jul 2009]
Nokia denies there's an Android phone in the making
News When contacted by silicon.com sister site ZDNet UK later on Monday morning, a Nokia spokesman issued what he called an "outright denial" of the piece. Nokia has strongly denied working on an Android-based handset,... [06 Jul 2009]
Mobile directory - invasion of privacy or invaluable service?
Comment The idea of being able to be contacted by the public at large is therefore perceived as somewhat disturbing. Therefore, once a connected call has been terminated, the original caller does not retain the... [25 Jun 2009]
The True Costs of Virtual Server Solutions
White Paper In March of 2009, VMware contacted Taneja Group to conduct an assessment of how VMware ESXi 3.5 and Microsoft Hyper-V compare when it comes to hosting multiple virtual machines. In an economic environment that is... [29 May 2009]
Samsung announces first Android phone landing in June
News Contacted on Monday, neither O2 UK nor Samsung itself had any details available on UK release dates or pricing. Samsung's i7500, the company's first mobile phone to use the Android operating system, will be launched on... [28 Apr 2009]
Teen Twitter worm writer lands job in IT
News Rowland told CNET News on Friday that he saw the worms on Twitter and was impressed with Mooney's skills so he contacted him about working for him doing security analysis. The teenager who takes credit for the worms that... [20 Apr 2009]
Amazon says no to Phorm tracking
News In a statement on Wednesday, Amazon said: "We have contacted Webwise requesting that we opt-out for all of our domains. Online shopping giant Amazon has declared that it will not allow its website to be monitored by the... [15 Apr 2009]
Caption Competition: Where you bin?
Photo You must submit a valid email address so you can be contacted in the event of winning. It might look like a bin full of network cables, we know you know better than that. Submit a funny caption for this picture by... [03 Apr 2009]
Symantec probes call centre data theft allegations
News In addition to Puerto Rico, the states contacted were: New Hampshire, Maryland, New Jersey, Maine, Massachusetts, New York, Virginia, North Carolina, the spokesman said. When the reporters contacted some... [01 Apr 2009]
