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HP seals $13.9bn deal for EDS

News More on outsourcing…  Gov't stung by 'rip-off' outsourcing deals  Shell signs $4bn IT outsourcing contract  Cloud computing - the data centre of the future? HP has completed a $13.9bn deal to create one of the world's largest...

Tags: saas, hp, eds

[13 May 2008]

Aviva signs £300m comms deal

News The world's fifth largest insurance group, Aviva has signed a six-year contract with Cable & Wireless Europe, Asia & US worth £300m. The contract is an extension to an existing partnership between the two companies, which has lasted for 12 years.

Tags: voip, c&w, aviva

[13 May 2008]

Outsourcing: Not just about cutting costs?

News More on outsourcing…  Gov't stung by 'rip-off' outsourcing deals  Shell signs $4bn IT outsourcing contract  Cloud computing - the data centre of the future? Global outsourcing has moved past corporate penny pinching according...

Tags: ito, offshoring, outsourcing

[12 May 2008]

Will consumers always want free banking?

Comment The High Court has decided consumer contract law can be used to determine whether bank overdraft charges are fair. This ruling will mean banks have to find more subtle ways to profit from their customers, argues Carol Wheatcroft.

Tags: oft, free banking

[12 May 2008]

U.K. Mental Health Trust Improves Knowledge Transfer With Technical Support Contract

whitepaper Leeds Mental Health Teaching NHS Trust wanted to transfer knowledge to its IT people to improve operational excellence and prepare to bid for NHS Foundation Trust status. The Trust replaced its disparate IT support contracts with Microsoft Services...

Tags: customer support services

[12 May 2008]

Achieving PCI Compliance For: Privileged Password Management & Remote Vendor Access

whitepaper The contract with credit card companies requires that as an organization one complies with PCI. Though PCI compliance is not a government driven requirement such as Sarbanes Oxley and HIPAA, noncompliance under PCI can have a devastating impact on...

Tags: security standards

[12 May 2008]

Improve the Contract Negotiation Process With the Right Tools

whitepaper Contract negotiation is a central element in any attorney's practice - particularly for business and corporate attorneys. As the negotiation process progresses and the contract passes between parties for review and revision, one needs to be able to...

Tags: business management

[11 May 2008]

IBM and Peopleclick Provide Nationwide Insurance With Resources Management Solution That Saves Money, Improves Processes

whitepaper Nationwide Insurance wanted to effectively coordinate enterprise resource management processes across multiple businesses, national geographies and suppliers; reduce costs associated with contract workers while achieving maximum value from their...

Tags: customer support services

[11 May 2008]

Business Services Modeling: Integrating WebSphere Business Modeler and Rational Software Modeler

whitepaper Business Services Modeling provides a formal relationship between business process models and the model elements that realize them by treating each business process as a contract. Business process models are traditionally used to specify business...

Tags: business management

[11 May 2008]

Make Composite Business Services Adaptable With Points of Variability, Part 1: Choosing the Right Implementation

whitepaper Topics include business rules and selectors; mediation using an Enterprise Service Bus; dynamic routing using a service registry and repository; and dynamic workflow assembly using content, contract, and context routing.

Tags: groupware - workflow

[11 May 2008]

Yangtze Power Improves Business Intelligence With Integrated Database and Analysis Tools

whitepaper The database interfaced with 10 systems, including finance, human resources, contract management, power generation management, and safety and control management. China Yangtze Power Co. Ltd is China's largest publicly listed utility.

Tags: knowledge and data management

[11 May 2008]

The tech behind the Beijing 2008 Olympics

News The systems are designed, built and operated by Atos Origin, which has the world's largest sports-related IT contract - running from Salt Lake City 2002 right through to London 2012. Getting the technology behind the Beijing 2008 Olympic Games up...

Tags: infrastructure, servers, olympic

[08 May 2008]

Meeting and Exceeding PCI 1.1 Compliance Today

whitepaper All merchants and service providers that handle, transmit, store or process information concerning any of these cards, or related card data, are required to be compliant with PCI or face contract penalties or even termination by the credit card...

Tags: security standards

[07 May 2008]

Vodafone plugs iPhone gaps

News Vodafone was not one of the carriers which picked up the iPhone contract in its first foray into Europe; Orange was selected as Apple's iPhone partner in France, T-Mobile in Germany and O2 in the UK. Mobile operator Vodafone has struck a deal with...

Tags: italy, vodafone, iphone

[06 May 2008]

India edgy about outsourcing newbies?

News More on outsourcing…  Gov't stung by 'rip-off' outsourcing deals  Shell signs $4bn IT outsourcing contract  Cloud computing - the data centre of the future? India's fears that other countries are undercutting its dominance of...

Tags: india, offshoring, outsourcing

[06 May 2008]

CSC signs $400m contract with Zurich

News The contract has a base period of six years, with two extension options of one year each. CSC relationship with Zurich began in July 2004 when it signed a seven-year global IT applications outsourcing contract.

Tags: offshoring, outsourcing, ito

[02 May 2008]

IBM tools to curb data centres' power-hungry appetite?

News It generated nearly $200m of technology-services contract signings in the first quarter and about $300m in the fourth, chief financial officer Mark Loughridge said in recent profits presentations. IBM has launched tools to reduce computer energy...

Tags: data centres, ibm, green

[01 May 2008]

Reducing Risk Through Requirements-driven Quality Management: An End-To-End Approach

whitepaper No attorney would permit his client to sign a legal contract unless all the risks were known, yet IT departments often lack the ability to quantify and respond to the risks that arise during development and test.

Tags: outsourcing

[01 May 2008]

Satyam spices up silver screen with latest effects

News He said: "We have a contract with a German entertainment studio 4K animation to do one Hollywood film a year. The glamour of Hollywood and the Indian outsourcing industry will collide on the big screen this year.

Tags: hollywood, bpo, india

[29 Apr 2008]

Orange SME mobile tariffs get a new flavour

News Taking a contract of longer than 18 months will earn the customer extra minutes. A 36-month contract will earn Momentum customers a 20 per cent line rental discount. Orange has updated its small-business-oriented mobile tariffs.

Tags: tariff, mobile, orange

[25 Apr 2008]

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