crm and a
RSS crm and aTelegraph spreads the news on Google Apps
News TMG is embracing the cloud as the preferred approach when refreshing its technology and already uses salesforce.com CRM to manage its reader subscriptions. Cheesbrough said: "A key part of our technology strategy is to try and purchase and deploy... [23 Jul 2008]
TechRepublic Resource Pack: Taking Another Look at CRM
White Paper If you're considering a CRM implementation, download this free resource pack that will give you the tools you need to determine the best CRM solution for your business. Download the papers today, compliments of TechRepublic and our sponsor, Inside... [22 Jul 2008]
TechRepublic Resource Guide: How well are you meeting your customers needs?
White Paper This TechRepublic Resource Guide contains a survey will help you discover the areas in which your firm excels and those in which it needs to improve. To ensure that your relationship with clients doesn't go from content to contentious, it's... [21 Jul 2008]
Hosted CRM Buyer's Guide
White Paper Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. With an up-to-date overview of the CRM market and a rundown of the general costs of various CRMs today, you'll be... [18 Jul 2008]
CRM Without Compromise: A Strategy for Profitable Growth
White Paper Investments in customer relationship management (CRM) applications have produced a broad spectrum of results. Some companies report amazing outcomes, such as dramatic increases in revenue and boosts in customer satisfaction along with significant... [17 Jul 2008]
The 15-petabyte network behind the Cern atom smasher
News Check out silicon.com's latest Cheat Sheets… Galileo CRM Biometrics Encryption Rutherford Appleton Laboratories (RAL), near Oxford, has a 10-gigabit connection to Cern capable of 1,250Mbps upstream and downstream... [15 Jul 2008]
Unified Communications Pocket Guide
White Paper Business applications such as unified messaging, converged conferencing, call centers and customer resource management (CRM) This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete... [14 Jul 2008]
White paper: Leveraging Information for Innovation and Competitive Advantage
White Paper ERP, CRM, and SCM). Information resides in many different repositories including custom applications, e-mails, digital images and reports. You need to make sure you are leveraging all your relevant information no matter where it originated, no... [13 Jul 2008]
Health Insurance Company Reengineers Call Center With CRM Solution
White Paper As part of an initiative to update call center technology, Wellmark turned to Microsoft Gold Certified Partner Avanade for its implementation expertise with Microsoft Dynamics CRM. The ease of use of Microsoft Dynamics CRM has enabled in-house... [11 Jul 2008]
AGA Linde Healthcare Transforms Sales and Service Processes With PeopleSoft Enterprise CRM
White Paper AGA Linde Healthcare selected PeopleSoft Enterprise Customer Relationship Management (CRM) to support its sales processes and as the foundation for its Client Relations Center (CRC), which centralizes all back-office operations for sales and service. [09 Jul 2008]
With New CRM Solution, Distributor Improves Productivity and Customer Satisfaction
White Paper The company lacked a comprehensive CRM tool that would allow employees to keep a close eye on business relationships. To address these challenges, managers selected Microsoft Dynamics CRM Online as the company's CRM solution. [09 Jul 2008]
Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
White Paper The firm's staffers used eight different tools ranging from spreadsheets to the SAP CRM application, and silos of data made it difficult to share customer information and prevented employees from collaborating effectively. [08 Jul 2008]
Lesite.tv Improved Marketing Campaign Success and Increased Sales Productivity While Controlling Costs
White Paper Lesite.tv wanted to provide a multi-channel, easy-to-use Customer Relationship Management (CRM) system that can be deployed rapidly and optimize customer knowledge over the various life-cycle phases: pre-sales, after sales, marketing, etc. [08 Jul 2008]
BEA and Intel: Key Elements in the Customer Orientation Strategy at Orange
White Paper Due to the rapid growth of the company and the large volume of customers, it was deemed necessary to significantly increase investment in CRM, including the possibility of transferring the said capabilities to the distributor, starting with those... [08 Jul 2008]
Junk Removal Service Finds Gold With Microsoft Dynamics CRM Online
White Paper wanted a CRM system that could capture, share, and use customer data specific to the company's operations to improve customer acquisition and retention. Company managers evaluated five CRM systems and selected Microsoft Dynamics CRM Online. [07 Jul 2008]
