crm and microsoft
RSS crm and microsoftMicrosoft Dynamics CRM Online - The Linc Group Case Study
White Paper To optimize the success of company and franchisee offices, the firm implemented Microsoft Dynamics CRM version 1.2 and most recently version 3.0. The Linc Group is an international company that provides infrastructure and technical services to... [14 Aug 2008]
Midmarket ERP Solutions Comparison Guide
White Paper CRM features To help you narrow down your choices, check out this extensive, in-depth chart, which compares ERP offerings from 10 major midmarket vendors, including Microsoft, Oracle and SAP. Once only within the grasp of the largest, most deep... [08 Aug 2008]
Microsoft Business Solutions Webcast: Getting Value From My CRM Investment - It Shouldn't Be This Hard! - Level 100
White Paper Making CRM investment pay off doesn't have to be difficult. One of the most frequently heard complaints is that CRM initiatives that have been tried in the past have not lived up to the promises made during the evaluation process. [04 Aug 2008]
Small Business Webcast: Microsoft CRM for Small Business - Level 100
White Paper The attendee of this webcast will learn how Microsoft CRM helps to sell more effectively and deliver better service to the customers along with providing a deeper knowledge of the customers and current sales activities. [04 Aug 2008]
Small Business Webcast: Microsoft CRM for Small Business-Introduction (Level 100)
White Paper The attendee of this webcast will learn how Microsoft CRM helps to sell more effectively and deliver better service to the customers while providing with a deeper knowledge of the customers and current sales activities. [04 Aug 2008]
Microsoft Business Solutions Webcast: Sales Force Excellence: Fine-Tuning Your Sales Engine Using Microsoft CRM (Level 100)
White Paper Microsoft CRM is one of the most versatile and extensible customer relationship management solutions on the market. Microsoft CRM can meet the business objectives TODAY by integrating seamlessly with other systems and offering rich functionality... [04 Aug 2008]
Small Business Webcast: Are You Ready for CRM? - Seven Ways to Know (Level 100)
White Paper This webcast provides an informative discussion around CRM and outlines seven criteria that will help to decide if one is ready for Microsoft CRM! And that's the very point of customer relationship management software, sophisticated business... [04 Aug 2008]
Microsoft Dynamics Webcast: Take Relationship Management to a New Level With Microsoft Dynamics CRM (Level 100)
White Paper The attendee of this webcast will learn about the Microsoft strategy and investments in CRM solutions for today's enterprise. In the past, Customer Relationship Management (CRM) projects have often been a point of contention between business and IT. [04 Aug 2008]
TechNet Webcast: How Microsoft IT Does Outlook Smart Client for Enterprise CRM (Level 200)
White Paper Microsoft recently upgraded its CRM infrastructure to the Siebel 7.5 platform, which included the deployment of a Smart Client solution based on Microsoft Outlook 2003 to its field Sales force. This webcast will examine the technical challenges... [04 Aug 2008]
Microsoft Business Solutions Webcast: Improving Customer Satisfaction With Microsoft CRM - Level 200
White Paper The attendee of this webcast will learn how Microsoft CRM provides the high-quality service that keeps customers coming back time and again, from both a sales and service perspective. Keeping the customers happy is critical in distinguishing the... [04 Aug 2008]
Microsoft Business Solutions Webcast: An Advanced Look at Microsoft CRM (Level 300)
White Paper The attendee of this webcast will learn how Microsoft CRM details the steps sales professionals must follow for every opportunity and gives sales managers visibility into those processes. It is a challenge to have a repeatable sales experience for... [04 Aug 2008]
TechNet Webcast: Migrating Your Siebel Enterprise to Windows/SQL - Level 200
White Paper The presenter covers important points to consider when migrating and upgrading the Siebel CRM applications, including a discussion of such key topics as security, performance tuning and customization. [04 Aug 2008]
Microsoft Dynamics CRM 4.0: Performance and Scalability - User Scalability for the Enterprise
White Paper Microsoft Dynamics CRM 4.0 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns-all on a platform that... [02 Aug 2008]
An Introduction to Microsoft Dynamics CRM Online
White Paper View Microsoft's Webcast to see how you can use Microsoft Dynamics CRM Online, and learn about the importance of CRM from Martha Rogers, globally recognized leader in customer strategy and relationship marketing, and founding partner of The... [02 Aug 2008]
Microsoft Dynamics CRM Online 30 Day Trial
White Paper Microsoft Dynamics CRM Online is a groundbreaking new hosted solution that gives you Microsoft Dynamics CRM capabilities without the investment in IT infrastructure and staffing. If you're looking to take your customer relationship management to... [02 Aug 2008]
