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silicon.com > White Papers > Enterprise Applications > Customer Management
New Solution Helps Microsoft Improve Service to Employees, Business Partners
Many organizations today are turning to new software solutions to help improve the quality of service they provide their Read more
Apr 2, 2008
silicon.com > White Papers > IT Management > Business Functions
Medical Lab Slashes Customer Response Times, Gains New Insight Into Service Trends
Pathology Associates Medical Laboratories (PAML) of Spokane, Washington, was doing a great job testing specimens but kne Read more
Apr 2, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Clear C2, Inc., Chooses IBM Lotus Domino Servers and IBM WebSphere Portal to Enable Its CRM Solution to Mid-Size Companies
Clear C2, Inc., which offers workflow automation, e-commerce and customer relationship management software, wanted to bu Read more
Nov 12, 2008
silicon.com > White Papers > IT Management > Business Functions
Plastics Manufacturer Protects IT Investments, Boosts Efficiency With E-Learning
King Plastic is a leading manufacturer of polymer sheets, slabs, and massive shapes used in applications ranging from ma Read more
Mar 4, 2009
silicon.com > White Papers > IT Management > Business Functions
Mission-Critical Email Customer Service: 10 Best Practices for Success
In this paper, we discuss ten tried and tested ways of improving email interactions with customers. These tips and best Read more
Mar 18, 2009
silicon.com > White Papers
How to Choose the Best Help Desk Software for Your Small or Midsized Business
In today's competitive business environment, small and midsized businesses that want to grow and sustain an edge in the Read more
Mar 18, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Microsoft Dynamics Webcast: Developing a High Performance Sales Team With Microsoft Dynamics CRM 4.0
Organizations like yours have been continually challenged to grow revenues, achieve higher quotas, and increase customer Read more
Oct 28, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Momentum Webcast: Improve Customer Relationships Using the 2007 Office System (Level 100)
In this webcast, we demonstrate how Microsoft software can help you develop more profitable customer relationships by si Read more
Oct 28, 2009
silicon.com > White Papers
Providing next-generation, browser-based customer support with Motorola eCare
It's no secret that customers are the lifeblood of any organization. And as the expectations for superior customer serv Read more
Oct 31, 2007
silicon.com > White Papers
CRM Solution Provider Helps Community Bank Gain Efficiency, Increase Business
GaleForce Solutions provides highly specialized Customer Relationship Management (CRM) software and related solutions to Read more
Jan 10, 2007
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