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silicon.com > White Papers > Enterprise Applications > Customer Management
SNCF Improves Customer Satisfaction and Loyalty With Customer Relationship Management Solution
SNCF, the European rail transport leader, manages more than 320 million passengers each year and 135 million tons of fre Read more
Feb 9, 2008
silicon.com > White Papers > IT Management > Business Functions
IWBank Improves Service and Insight With Advanced Business Intelligence Capabilities
Established in 1999, IWBank specializes in online banking and financial services. IWBank wanted to respond promptly to r Read more
Apr 30, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
CRM Without Compromise: A Strategy for Profitable Growth
Investments in customer relationship management (CRM) applications have produced a broad spectrum of results. Some compa Read more
Mar 18, 2009
silicon.com > White Papers > IT Management > Business Functions
Siebel CRM Drives Closer Cooperation Between Tata Motors and Dealers to Improve Sales and Service
Tata Motors is India's largest integrated automaker, with a line-up that includes commercial, utility, and passenger veh Read more
Apr 1, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Mobile Solution Helps Specialty Chemicals and Materials Company Improve Customer Focus
Global specialty chemicals and materials company Cytec Industries develops, manufactures, and sells value-added products Read more
Apr 2, 2008
silicon.com > White Papers > IT Management > Business Functions
Plastics Manufacturer Protects IT Investments, Boosts Efficiency With E-Learning
King Plastic is a leading manufacturer of polymer sheets, slabs, and massive shapes used in applications ranging from ma Read more
Mar 4, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Emaar Misr Increases Business and Employee Efficiency by 60%
Emaar Misr wanted to consolidate legacy systems for a single view of customer data and accelerate query management to im Read more
Apr 30, 2009
silicon.com > White Papers > IT Management > Business Functions
Huatai Securities Improves Profitability by Adopting Customer-Centric Business Model
Huatai Securities Co. wanted to build a customer relationship management system to support a move from a product-centric Read more
May 30, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Subaru of America Deepens Customer Insights to Drive More Effective Marketing, Sales, and Service Activities
Subaru of America, Inc. (SOA) wanted to expand insight into customer preferences and ownership lifecycles to enable more Read more
May 30, 2009
silicon.com > White Papers > IT Management > Business Functions
Harvard Pilgrim Health Care Integrates Customer Information to Improve Service and Sales Initiatives
Harvard Pilgrim Health Care, Inc. wanted to integrate sales and service systems to improve internal and external custome Read more
Dec 3, 2009
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