crm customer relationship management data
Understanding Your Customer: Segmentation Techniques for Gaining Customer Insight and Predicting Risk in the Telecom Industry
White Paper The explosion of customer data in the last twenty years has increased the need for data mining aimed at Customer Relationship... [19 Sep 2008]
Lessons Learned in Master Data Management
White Paper In hindsight, it's surprising how master data that forms the foundation of any enterprise initiative was never discussed holistically when organizations initiated multimillion dollar initiatives such as... [04 Aug 2008]
Microsoft Dynamics Webcast: Take Relationship Management to a New Level With Microsoft Dynamics CRM (Level 100)
White Paper In the past, Customer Relationship Management (CRM) projects have often been a point of contention between business and IT. The attendee of this webcast will learn about... [04 Aug 2008]
Microsoft Business Solutions Webcast: Sales Force Excellence: Fine-Tuning Your Sales Engine Using Microsoft CRM (Level 100)
White Paper Microsoft CRM is one of the most versatile and extensible customer relationship management solutions on the market. Microsoft CRM can meet the business... [04 Aug 2008]
BISYS Migrates Data Warehouse to Faster, Less Expensive DB2 Platform
White Paper With a new Siebel-based customer relationship management (CRM) application in the wings and possible future product development that would consume additional processor... [03 Jul 2008]
ICT-Linked Firm Reorganisation and Productivity Gains
White Paper Futhermore, it is found that certain e-business applications, such as Knowledge Management Solution (KMS) systems and Customer Relationship Management... [03 Jul 2008]
Business Objects Provides Sharper Business Intelligence With DB2 Information Integrator
White Paper Business Objects software provides standardized, Web-based information infrastructure to help companies access their disparate data sources, such as enterprise resource planning (ERP) and customer... [03 Jul 2008]
Agency Chooses New Technology to Drive Up Tourism and Strengthen Customer Relations
White Paper To address this issue and more, they utilized the research of a tier-one customer relationship management consultancy and selected Microsoft Dynamics CRM 4.0. Managers... [03 Jul 2008]
The Power of Spatially-Enabled Master Address Data Management
White Paper The webinar emphasizes the integration of an EAS with other business information systems, ranging from 911 to Customer Relationship Management (CRM) systems, and also... [26 Jun 2008]
EDS and Avaya Create a Global Infrastructure for Contact Centers to Enable Operational Efficiencies, High Productivity, and Client Satisfaction
White Paper With hundreds of clients in all major industries, Electronic Data Systems Corporation (EDS) needs to address an extremely wide range of evolving Customer Relationship... [31 May 2008]
TechNet Webcast: Windows Mobile Series: Providing Mobile Access to Corporate Data and Applications (Level 200)
The presenter of this webcast provides an in-depth session on how Windows Mobile and Microsoft System Center Mobile Device Manager extend key business applications, like Customer Relationship... [30 May 2008]
TechNet Webcast: Windows Mobile Series: Providing Mobile Access to Corporate Data and Applications (Level 200)
White Paper The presenter of this webcast provides an in-depth session on how Windows Mobile and Microsoft System Center Mobile Device Manager extend key business applications, like Customer Relationship... [30 May 2008]
Achieving Integrated Commerce With Salesforce.com and Sterling Multi-Channel Selling
White Paper Nowadays eCommerce systems and Customer Relationship Management (CRM) systems have a great deal of valuable process and data overlap when it comes to... [15 May 2008]
Service Agency SEBRAE-SP Brings Customers Closer Through Integrated Information Management
First, they designed an IT strategic plan to restructure their department - customer relationship management (CRM) system, financial administrative system,... [30 Apr 2008]
Teachers Association Turns to Centralized Data Repository to Improve Member Service
White Paper CTA wanted to add a customer relationship management solution to better support its members. After exploring several alternatives, CTA chose to deploy Microsoft Dynamics... [30 Apr 2008]
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