crm gold certified partner customer service
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Health Insurance Company Reengineers Call Center With CRM Solution
White Paper As part of an initiative to update call center technology, Wellmark turned to Microsoft Gold Certified Partner Avanade for its implementation expertise with Microsoft Dynamics CRM. The ease of use of Microsoft Dynamics CRM has enabled in-house... [11 Jul 2008]
Travel Company Expects 20 Per Cent Increase in Turnover With Customer-Based System
White Paper Working with Microsoft Gold Certified Partner Brain Force, the company developed the Dynamics Travel solution by using Microsoft Dynamics CRM. This offers customers a wide range of services and information that can be accessed through mobile... [02 Apr 2008]
Global Advertising Products Lifts Revenue, Streamlines Operations With CRM Solution
White Paper Global worked with Microsoft Gold Certified Partner Aspirence Information Technology to develop a highly customized Customer Relationship Management (CRM) application based on Microsoft Dynamics CRM. This has improved customer service, boosted... [02 Apr 2008]
Snowmobile Manufacturer Improves Customer Service and Staff Productivity
White Paper Polaris Industries, in cooperation with Microsoft Gold Certified Partner Inetium, implemented Microsoft Dynamics CRM and Microsoft Office SharePoint Portal Server. A series of nonintegrated customer relationship management solutions built on legacy... [02 Apr 2008]
Professional Services Company Improves Its Customer Service and Reduces Call Volume
White Paper With help from Microsoft Gold Certified Partner Tribridge, CROSSMARK implemented Microsoft Dynamics CRM to improve reporting and gain a clearer picture of service issues. CROSSMARK's customer service tracking system, composed of isolated notes in a... [06 Sep 2007]
Council Offers Citizens Targeted Services With Customer Relationship Management Solution
White Paper The council worked with Microsoft Gold Certified Partner Aspective to deploy the solution and replicated many of the key functions of its previous system - which had been developed over four years - in just six weeks. [23 Jan 2007]
Winery Harvests New Marketing Opportunities With Microsoft CRM
White Paper With the help of Microsoft Gold Certified Partner Ideaca, Mission Hill deployed Microsoft CRM, now part of Microsoft Dynamics. Since deploying the solution, Mission Hill has been able to better track its client lists, improve customer service... [23 Jan 2007]
Educational Product Distributor Replaces Eight Databases With One
White Paper With the help of Microsoft Business Solutions Gold Certified Partner, Olsen Thielen Technologies, HC replaced GoldMine with Microsoft CRM, consolidating its GoldMine databases into one Microsoft CRM database. [11 Jan 2007]
Insurance Company Streamlines Corporate Marketing and Customer Service With CRM Solution
White Paper Allianz Utama worked with Microsoft Gold Certified Partner, PT Artha Infotama, to deploy Microsoft Dynamics CRM 3.0. It required a Customer Relationship Management (CRM) system which could: Provide a more cost-effective means of tracking customers... [10 Jan 2007]
Global Manufacturer Increases Employee Productivity With New Management Solution
White Paper The company worked with Microsoft Gold Certified Partner Avanade to deploy Microsoft Dynamics CRM to improve sales management and strengthen customer relationships. In The Netherlands, Sara Lee International leads the tea and coffee markets, and... [10 Jan 2007]
Global CRM Solutions Provider and Microsoft Partner Sees Strong ROI in 18 Months
White Paper Avanade has been a Microsoft Gold Certified Partner since 2003, and the successful development of its CRM practice illustrates the mutual benefits the two companies have enjoyed. In 2002, Avanade launched a Customer Relationship Management (CRM... [08 Nov 2006]
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