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crm gold certified partner

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Manufacturer Improves Data Visibility and Enhances Decision Making With New Business

whitepaper Working with Microsoft Gold Certified Partner WIKA Systems, KFM implemented Microsoft Dynamics AX, becoming the second WIKA subsidiary to implement the solution. Microsoft Dynamics AX is a business management solution that automates and streamlines...

Tags: infrastructure management

[14 May 2008]

U.K. Law Firm Improves Client Relationships With Customer Management Tool

whitepaper Working with Microsoft Gold Certified Partner Aspective, the company chose Microsoft Dynamics CRM 3.0 because it was easy to use, fast to adopt, and could sit alongside the existing practice management system.

Tags: crm software

[04 May 2008]

Opal Enterprises Uses CRM Technologies to Turn Contacts Into Profitable Business Relationships

whitepaper Working with its Microsoft Gold Certified partner, Quilogy, Opal deployed Microsoft CRM in less than 120 hours. But when Opal realized it could be more efficient at tracking and targeting its own client base, the Bellevue, Washington-based firm...

Tags: crm, crm, investment, microsoft crm

[10 Apr 2008]

Travel Company Expects 20 Per Cent Increase in Turnover With Customer-Based System

whitepaper Working with Microsoft Gold Certified Partner Brain Force, the company developed the Dynamics Travel solution by using Microsoft Dynamics CRM. Italy-based Uvet American Express wanted to strengthen its service to customers.

Tags: crm software

[02 Apr 2008]

Credit Union Capitalizes on Cross-Sell Opportunities by Centralizing Data

whitepaper Teaming with Microsoft Gold Certified Partner EMC, Alaska USA deployed Microsoft Dynamics CRM to create a centralized database for customer information, improve reporting capabilities, and increase visibility into the opportunity pipeline.

Tags: crm software

[02 Apr 2008]

Snowmobile Manufacturer Improves Customer Service and Staff Productivity

whitepaper Polaris Industries, in cooperation with Microsoft Gold Certified Partner Inetium, implemented Microsoft Dynamics CRM and Microsoft Office SharePoint Portal Server. Polaris Industries is one of the world's largest manufacturers of all-terrain...

Tags: customer support services

[02 Apr 2008]

Global Advertising Products Lifts Revenue, Streamlines Operations With CRM Solution

whitepaper Global worked with Microsoft Gold Certified Partner Aspirence Information Technology to develop a highly customized Customer Relationship Management (CRM) application based on Microsoft Dynamics CRM. Promotional products provider Global Advertising...

Tags: application servers

[02 Apr 2008]

Regnan Creates Faster, Smarter and Richer IT Environment With Microsoft Technology

whitepaper Regnan engaged Microsoft Gold Certified Partner JayThom to install, integrate and host Microsoft Dynamics CRM and Windows SharePoint Services 3.0 for the new site. Regnan produces research for institutional investors on environmental, social and...

Tags: application servers

[28 Feb 2008]

Sales Employees at Lebanese Insurance Company Increase Productivity by 15 Per Cent

whitepaper To solve these issues, the company worked with Microsoft Gold Certified Partner Netways and implemented Microsoft Dynamics CRM to integrate with the company's core policy management system. Sales employees at Lebanese insurance company AROPE were...

Tags: crm software

[18 Feb 2008]

Health Insurance Company Reengineers Call Center With CRM Solution

whitepaper As part of an initiative to update call center technology, Wellmark turned to Microsoft Gold Certified Partner Avanade for its implementation expertise with Microsoft Dynamics CRM. The ease of use of Microsoft Dynamics CRM has enabled in-house...

Tags: call center - contact

[08 Feb 2008]

Professional Services Company Targets Customer Needs With Flexible Training

whitepaper As a Microsoft Gold Certified Partner for Learning Solutions, IMG can tailor Microsoft Official Curriculum to meet these specific needs. Information Management Group (IMG) provides training services for Microsoft Dynamics CRM business software.

Tags: crm software

[08 Feb 2008]

Partner Uses Microsoft Technologies to Help Other Partners Grow and Innovate

whitepaper In January 2005, Microsoft Gold Certified Partner EHTC Technology Solutions began work on a solution to integrate key business processes in Microsoft Dynamics CRM and Microsoft Dynamics SL. Plumbline Solutions, Inc.is a full-service consulting firm...

Tags: business management, dynamics, microsoft .net framework, microsoft dynamics

[11 Sep 2007]

Software Developer Enables Data-Driven E-Mail Campaigns With CRM Solution

whitepaper ExactTarget, a Microsoft Gold Certified Partner, helps companies develop timely, relevant e-mail marketing communications. In order to make marketing e-mail more valuable, ExactTarget integrated its offering with Microsoft Dynamics CRM.

Tags: crm software, dynamics, marketing, crm

[06 Sep 2007]

Professional Services Company Improves Its Customer Service and Reduces Call Volume

whitepaper With help from Microsoft Gold Certified Partner Tribridge, CROSSMARK implemented Microsoft Dynamics CRM to improve reporting and gain a clearer picture of service issues. CROSSMARK is a professional services company that helps facilitate sales and...

Tags: customer support services, customer service, resolve, recurring

[06 Sep 2007]

Insurance Software Provider Bolsters Product With Enhanced CRM Capabilities

whitepaper Established in 1991, Microsoft Gold Certified Partner RDT provides insurance systems and ratings software to major insurers and large brokers. Over the past several years, RDT added more Customer Relationship Management (CRM) functionality - such...

Tags: crm software, customer relationship management, landscape, brokers

[06 Sep 2007]

Ice Creamery Connects With Customers, Lowers Costs With Easy-to-Use Solution

whitepaper Cold Stone Creamery teamed with Microsoft Gold Certified Partner TopLine Strategies and implemented Microsoft Dynamics CRM, which provides the foundation for the online Birthday Club program. Cold Stone Creamery is famous for its ice cream...

Tags: crm software, program, club, ice

[05 Sep 2007]

Technology Provider Moves Forward With Higher Efficiencies and Better Service Levels

whitepaper Microsoft Gold Certified Partner VLSystems successfully built customer relationships and grew its thriving business but ran into the limitations of disparate information systems. After evaluating and discarding several other software products...

Tags: relationships, customer relationships, microsoft dynamics crm, insight

[22 Jan 2007]

Infrastructure Assessment Helps Win Larger Customer Relationship Management Projects

whitepaper Customer Effective, a Microsoft Gold Certified Partner, serves the implementation, customization, and integration needs of midsize companies using Microsoft Dynamics CRM. With the release of Microsoft Dynamics CRM 3.0, Customer Effective began...

Tags: crm, dynamics, microsoft dynamics, dynamics crm

[22 Jan 2007]

Medical Company Uses CRM to Expedite the Judicial Process

whitepaper Working with its Microsoft Gold Certified Partner Aspective, Essex Medical deployed Microsoft Dynamics CRM running on Microsoft Windows Small Business Server 2003. Essex Medical sought a powerful, flexible, and scalable Customer Relationship...

Tags: police, crm, customer relationship management, authorities

[22 Jan 2007]

Council Offers Citizens Targeted Services With Customer Relationship Management Solution

whitepaper The council worked with Microsoft Gold Certified Partner Aspective to deploy the solution and replicated many of the key functions of its previous system - which had been developed over four years - in just six weeks.

Tags: quality of service, customer relationship management, council, citizens

[22 Jan 2007]

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