crm implementation technology
CRM ROI Blueprint 2004: How Customer-Focused Strategies and Solutions Drive Productivity, Profitability and Growth
White Paper The paper goes on to explain the key elements of an effective CRM strategy and offers tips for evaluating technology partners, planning a CRM implementation, and... [03 Jul 2008]
Doing More With Less: The CRM Opportunity
White Paper This paper explores how public-sector entities use CRM today and how they expect to use the technology in the future. It will discuss CRM benefits - both current and potential - as well... [03 Jul 2008]
Chordiant Improves Control of Global Resource Utilisation Through Ninth Wave's PAT
White Paper This paper explains about Chordiant Software, a leading CRM software supplier which improved its global resource management and resource utilisation through the implementation of Ninth Wave's Project... [03 Jul 2008]
IBM System i Performance and Tuning Tips for Oracle's JD Edwards EnterpriseOne 8.12, WebSphere 6.0, and WebSphere 6.1
White Paper JD Edwards EnterpriseOne is a comprehensive software package that provides Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM) capabilities using HTML-based user... [09 Apr 2008]
Business Solutions Provider Improves Profitability and Credibility Through Training
White Paper To take advantage of the increasing market demand for Customer Relationship Management (CRM) solutions and support, Helios-IT launched a practice that focuses specifically on Microsoft Dynamics CRM. To... [02 Apr 2008]
CRM: From Strategy to Implementation - How to Maximize Its Potential!
White Paper CRM needs to be re-positioned as a shareholder value creation approach. As competition increases, so too does the need for superior CRM strategies. This webcast focuses on the key processes in... [12 May 2007]
Better Customer Relationship Management to Accelerate Growth
White Paper QIAGEN, a global biotechnology company which produces a range of products for academic and industrial markets, launched their CRM initiative as the platform from which to achieve organizational change, process... [23 Jan 2007]
Microsoft Consulting Services Enables Food Company to Deliver an Improved Customer Management Solution
White Paper Microsoft Consulting Services, with its proven track record in delivering high quality results, was called in to design an integrated e-CRM system for all business units and systems across Golden Hope. [23 Jan 2007]
CRM Reality Check!: Three Questions to Ask About Customer Relationship Management (CRM) Strategy for Financial Institutions
White Paper Application providers claiming the next greatest "CRM technology" provide a confusing landscape for financial institution managers trying to assess the fundamental question - do they have a compelling... [12 Jan 2007]
CRM Reality Check!: Three Questions to Ask About Customer Relationship Management (CRM) Strategy for Financial Institutions
Application providers claiming the next greatest "CRM technology" provide a confusing landscape for financial institution managers trying to assess the fundamental question - do they have a compelling... [11 Jan 2007]
CRM Depends on Data Warehouse
White Paper Once the strategy is in place, CRM cannot take place effectively without an investment in technology to access customer information. Every step in the CRM process and every principle of... [11 Jan 2007]
CRM Depends on Data Warehouse
Once the strategy is in place, CRM cannot take place effectively without an investment in technology to access customer information. Every step in the CRM process and every principle of... [11 Jan 2007]
Siam City Bank (SCIB) Ensures Maximum Security With Every Data Transaction
White Paper SCIB chose IBM to replace its old tape back-up system and undertake the implementation of its Disaster Recovery Center (DRC) and a Customer Relations Management (CRM) system because of IBM's deep... [23 Aug 2006]
CRM Total Cost of Ownership: Comparing Open Source Solutions to Proprietary Solutions
White Paper Customer Relationship Management (CRM) applications are well understood. What are the inherit costs that aren't conveyed when evaluating CRM solutions? Pricing a CRM solution should go... [01 Jun 2006]
Analysis: CRM - get involved
Comment According to those technology companies pushing the concept, CRM would give companies exciting new insights into the way shoppers think. The availability of so much technology to help... [23 May 2006]
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