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silicon.com > Management > CEO Essentials

Cheat Sheet: CRM

Cheat Sheet: CRM

What's tech got to do with keeping customers happy? Read more

Jan 8, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

U.S. Enterprise Sales Team Deploys Microsoft Dynamics CRM to Improve Effectiveness

U.S. Enterprise Sales Team Deploys Microsoft Dynamics CRM to Improve Effectiveness

The Microsoft U.S. Dynamics Enterprise Sales Team manages more than 5,000 customers and opportunities. The team uses a s Read more

Feb 20, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Handling the Boom Times at Brisbane's Port With Microsoft Dynamics CRM

Handling the Boom Times at Brisbane's Port With Microsoft Dynamics CRM

Responsible for managing Australia's fastest growing container port, the Port of Brisbane Corporation (PBC) needed a mor Read more

Feb 20, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Office Business Applications Improves Sales Force Productivity, Helps Increase Sales

Office Business Applications Improves Sales Force Productivity, Helps Increase Sales

Microsoft is the world's largest software company, with 71,000 employees and more than U.S.$44 billion in annual revenue Read more

Feb 29, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Office Business Application Extends Reach and Value of Enterprise Solutions

Office Business Application Extends Reach and Value of Enterprise Solutions

Epicor provides integrated Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Mana Read more

Feb 29, 2008

silicon.com > White Papers > Software and Web Development > Software Development Tools

Managing the Retail Data Stream: Enterprise Software Firm Helps Retailers Access Information With Integrated Data Management Solution

Managing the Retail Data Stream: Enterprise Software Firm Helps Retailers Access Information With Integrated Data Management Solution

The K3 mission is to help integrate its customers' IT systems so that people can better manage and get greater insight i Read more

Apr 2, 2008

silicon.com > White Papers > Software and Web Development > Software Development Tools

Microsoft Technology Helps Architects Go Online to Share Knowledge Across Offices

Microsoft Technology Helps Architects Go Online to Share Knowledge Across Offices

BHDP Architecture was a growing architectural firm struggling with its attempts to share knowledge among its employees a Read more

Apr 16, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

TechNet Webcast: Windows Mobile Series: Microsoft Dynamics CRM Mobility and Windows Mobile (Level 300)

TechNet Webcast: Windows Mobile Series: Microsoft Dynamics CRM Mobility and Windows Mobile (Level 300)

Microsoft Dynamics CRM offers several options for presenting marketing, sales, and customer service information to mobil Read more

May 30, 2008

silicon.com > White Papers > Enterprise Applications > Enterprise Planning

Microsoft Dynamics CRM Online 30 Day Trial

Microsoft Dynamics CRM Online 30 Day Trial

If you're looking to take your customer relationship management to the next level, Microsoft invites you to try Microsof Read more

Aug 2, 2008

silicon.com > White Papers > Software and Web Development > Software Development Tools

New Service Platform for Citizens Energizes Council Performance

New Service Platform for Citizens Energizes Council Performance

In order to serve its citizens more efficiently and effectively, council officials in the Royal Borough of Kingston upon Read more

Oct 11, 2008