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silicon.com > Management > CIO Insights

Poor CRM failing customers

Customer expectations don't match the reality? Read more

Mar 7, 2008

silicon.com > Management > CEO Essentials

Cheat Sheet: CRM

Cheat Sheet: CRM

What's tech got to do with keeping customers happy? Read more

Jan 8, 2008

silicon.com > Management > CIO Insights

Oracle assaults SAP in spying row

More than 10,000 "illicit" downloads Read more

Mar 23, 2007

silicon.com > Technology > Software

Oracle 'same old' strategy for post-Siebel CRM

Sticking with what it knows for now... Read more

Jun 15, 2006

silicon.com > Technology > Software

Analysis: SAP - game over?

Analysis: SAP - game over?

What the company may ultimately find hard to control Read more

May 14, 2004

silicon.com > Technology > Software

Leader: What Flash Larry's latest deal means

How many CRM pies can Ellison reasonably stick his fingers in? Read more

Sep 13, 2005

silicon.com > Technology > Software

Oracle to launch retail brand for business apps

Putting its acquisitions in order... Read more

Sep 19, 2005

silicon.com > Technology > Software

Microsoft chases Oracle, SAP with hosted CRM

Subscription-style pricing coming at'cha... Read more

Dec 6, 2005

silicon.com > Technology > Software

SAP muscles into the CRM arena

On-demand, in demand... Read more

Feb 3, 2006

silicon.com > Special Features > CRM in the mid-market

Is CRM now a "must have" for firms of all sizes?

"We currently don't have a CRM system and we are suffering for the lack of it... " Read more

May 22, 2006

Stories on crm oracle

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  5. £600m to be saved through cuts to NHS' £12.7bn IT revamp