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silicon.com > White Papers > Enterprise Applications > Customer Management

Successfully Implementing a Global Applications Outsourcing Strategy

Successfully Implementing a Global Applications Outsourcing Strategy

Explore the key strategies for offshore outsourcing success and learn how to address the continued shortage of IT profes Read more

Apr 10, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

TDC Software Builds Real-Time Project Management System to Reduce Risk and Control Costs

TDC Software Builds Real-Time Project Management System to Reduce Risk and Control Costs

Founded in 1963, TDC Software Engineering is a systems integrator providing enterprise systems to financial services and Read more

Oct 11, 2008

silicon.com > White Papers > Software and Web Development > Internet and Web

3rd Wave Research Rocks Marketing and IT Consulting by Delivering Better Solutions With Wrike's Help

3rd Wave Research Rocks Marketing and IT Consulting by Delivering Better Solutions With Wrike's Help

3RD Wave Research (TWR) is a marketing and technology consulting firm that helps clients gain competitive advantages thr Read more

Feb 10, 2009

silicon.com > White Papers > IT Management > IT Budgeting

Sharpen Your Business Case and Receive Quick Approval for Your Business Community Initiatives

Sharpen Your Business Case and Receive Quick Approval for Your Business Community Initiatives

In recent years, financial services executives have clearly indicated that they are no longer willing to rubber-stamp IT Read more

Mar 18, 2009

silicon.com > White Papers

Opportunities in CRM Market

Opportunities in CRM Market

Earlier when Organizations large IT projects concentrated on Main Frames, ERP, MRP and SCM systems, a new concept of "Fr Read more

Apr 1, 2009

silicon.com > White Papers > IT Management > User Satisfaction

Epicor Software Case Study: Viewpoint Construction Software

Epicor Software Case Study: Viewpoint Construction Software

After 20 years of providing accounting, project management and estimating software to the construction industry, Viewpoi Read more

May 30, 2009

silicon.com > White Papers > Enterprise Applications > Customer Management

Software Performance in the Real World: Personal Lessons From the Performance Trauma Team

Software Performance in the Real World: Personal Lessons From the Performance Trauma Team

In the nine years that they have been involved in Software Performance Engineering (SPE) and performance testing engagem Read more

Jun 19, 2009

silicon.com > White Papers > Enterprise Applications > Enterprise Planning

The Real Reason Executive Participation Creates IT Project Success

The Real Reason Executive Participation Creates IT Project Success

Most mid to large scale IT projects, whether they are ERP, CRM, Business Intelligence, or other business transformation Read more

Nov 12, 2009

silicon.com > White Papers > Enterprise Applications > Enterprise Planning

BT Retail Merges Customer Interaction Solutions and Expert Support to Meet Service Level Targets

BT Retail Merges Customer Interaction Solutions and Expert Support to Meet Service Level Targets

BT Retail wanted to migrate multiple legacy, standalone, customer-facing systems supporting 18 million consumers and 1 m Read more

Dec 19, 2007

silicon.com > Special Features > Programme Management

IT pros in demand in 2005

Things looking up... Read more

Feb 10, 2005

Stories on crm project

  1. Photos: How to spend Christmas in Second Life
  2. Bill Gates on cows, Steve Jobs on Google, Douglas Coupland on the future of humans
  3. ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
  4. Cheat Sheet: NFC and contactless payments
  5. Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping