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silicon.com > White Papers > Enterprise Applications > Customer Management
SOA ...Now What
The paper looks at the history of systems integration, workflow and BPM applications and the benefits possible from coup Read more
Jan 19, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
Aircraft Services Provider Improves Supply Chain Efficiency and Reduces Costs
Jet Support Services Inc. (JSSI) wanted to expand its aircraft maintenance services business, but was hampered by labor- Read more
Feb 9, 2008
silicon.com > White Papers
ERP Enables Growth for Biotech Instruments Maker
To streamline its customer service and other business processes, Coretech Holdings needed an ERP solution that would wor Read more
Mar 18, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
CETIM Embodies Its Development Strategy With Enterprise Resource Planning
CETIM wanted to support the board's strategy of developing unified professional and commercial initiatives for all membe Read more
Apr 30, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Emaar Misr Increases Business and Employee Efficiency by 60%
Emaar Misr wanted to consolidate legacy systems for a single view of customer data and accelerate query management to im Read more
Apr 30, 2009
silicon.com > White Papers > Software and Web Development > Software Development Tools
What You Need to Know About Microsoft Server 2008 Deployment
When does PE stand for 'physical education' and when does it have something to do with technology? When you're talking a Read more
Dec 2, 2009
silicon.com > White Papers > IT Management > Business Functions
TDC Saves $700,000 Annually With Microsoft Customer Care Framework
TDC found that its disparate CRM legacy systems were simply no longer equipped to support the aggressive sales strategy Read more
Dec 3, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Customer-Hosted Volume Activation Guide (Using KMS)
Microsoft® Volume Activation helps Volume Licensing customers automate and manage the activation process of Volume Lice Read more
Dec 17, 2009
silicon.com > White Papers > IT Management > IT Infrastructure
Microsoft Hosted Volume Activation (Using MAK)
Microsoft® Volume Activation helps Volume Licensing customers automate and manage the activation process of Volume Lice Read more
Dec 17, 2009
silicon.com > White Papers > Enterprise Applications > CRM
TIBCO Customer Showcase: Leveraging Service-Oriented Integration to Improve Customer Service at Lufthansa Cargo
This webcast explains why Lufthansa Cargo chose to implement a strategic integration solution and how they have improved Read more
Mar 4, 2005
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