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silicon.com > White Papers > Enterprise Applications > Customer Management
10 Questions to Ask Your on Demand Contact Center Provider
Building and maintaining a contact center can prove cost-prohibitive and resource intensive. Yet when you're committed t Read more
Jan 9, 2008
silicon.com > White Papers > Software and Web Development > Software Development Tools
Open Source Provider Gains Microsoft Technical, Marketing Assistance; Sees Sales Climb
SugarCRM (Customer Relationship Management) wanted to enhance the ability of its open source software to work with Micro Read more
Jan 11, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Surf Life Saving New Zealand Embraces Hosted Web Technology to Secure Revenue Stream
Surf Life Saving New Zealand (SLSNZ) has a proud, century-long history of saving the lives of men, women, and children w Read more
Feb 9, 2008
silicon.com > White Papers > Data Management > Data Infrastructure
Insurance: Gothaer Group - Reduce Costs by integrating content with BPM
To stay competitive in the fast-moving insurance market, Gothaer must be able to redesign business processes and interna Read more
Feb 19, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Modernization Campaign Grows Egypt's Economy, Provides Training Solutions
After the Ministry of Communications and Information Technology in Egypt adopted a national plan to facilitate the count Read more
Feb 20, 2008
silicon.com > White Papers > Software and Web Development > Software Development Tools
Test Automation Using IBM Rational for an Insurance Solution Provider
The company is a leading provider of specialized software, services and information for the property and casualty insura Read more
Feb 25, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Office Business Application Extends Reach and Value of Enterprise Solutions
Epicor provides integrated Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Supply Chain Mana Read more
Feb 29, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Office Business Applications Improves Sales Force Productivity, Helps Increase Sales
Microsoft is the world's largest software company, with 71,000 employees and more than U.S.$44 billion in annual revenue Read more
Feb 29, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Better Together With Microsoft Dynamics CRM
Microsoft makes significant investments in delivering products and technologies that work together and enable people-rea Read more
Mar 29, 2008
silicon.com > White Papers > Software and Web Development > Software Development Tools
Managing the Retail Data Stream: Enterprise Software Firm Helps Retailers Access Information With Integrated Data Management Solution
The K3 mission is to help integrate its customers' IT systems so that people can better manage and get greater insight i Read more
Apr 2, 2008
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