crm software
RSS crm softwareTelegraph CIO on the rocky road to going Google
News The business also uses hosted CRM from Salesforce.com to manage its subscription service and advertising sales, as well as its expanding ecommerce business. Subsequently, overall use of Microsoft... [04 Nov 2009]
Photos: Salesforce.com rides the Google wave with CRM app
Photo The Salesforce-designed app integrates the company's CRM tech with the Wave platform, allowing companies to communicate with their customers using Wave while drawing on information held in Salesforce CRM... [30 Oct 2009]
An Affordable, Highly Customizable CRM Solution for Windows-Based Servers
White Paper Customer Relationship Management (CRM) software has evolved. The CRM is becoming the unified application that tracks all interactions, both for current and future customers. CRMs have... [02 Oct 2009]
SAMPLE: Performance and Scalability Assessment of Customer Implementation
White Paper Microsoft Dynamics CRM business software is designed to help enterprise achieve a 360-degree view of their customers across marketing, sales, and service. Engineered to scale efficiently to the needs of... [02 Oct 2009]
U.K. Application Service Provider Boosts Revenues 30 Percent, Customer Base 50 Percent
White Paper Executives at The CRM Business saw real revenue opportunities in integrating traditional Customer Relationship Management (CRM) solutions with enterprise-class messaging and collaboration services.... [02 Oct 2009]
Property Services Firm Implements CRM Tool, Generates Return on Investment in Less Than Three Months
White Paper Managers implemented Microsoft Dynamics CRM business software as the firm's sales force automation solution. Low usability of the firm's existing SAP Customer Relationship Management... [02 Oct 2009]
Developing ISV Applications Using Microsoft Dynamics CRM
White Paper Clearly applicable in CRM-type scenarios, Microsoft Dynamics CRM also supports a wide range of business applications with the essentials required for building, delivering and maintaining them in a... [02 Oct 2009]
ESIZE Netherlands B.V. Streamlines Sales Processes, Improves Management Decisions With Reporting Tools
White Paper ESIZE Netherlands B.V.installed Oracle CRM On Demand quickly and cost effectively with many standard functionalities and settings and streamlined the sales process by enabling all sellers to register their leads and... [02 Oct 2009]
Identikey Server 3.1: Strong Authentication Solution for On-Demand Applications and SaaS
White Paper Market reports indicate the highest "On-Demand" model adoption rates for CRM, HR, and Collaboration applications. Software deployments are shifting from a traditional approach where programs are... [02 Oct 2009]
Marc Benioff
AS Profile As head of Salesforce.com, the software-as-a-service CRM company he founded 10 years ago, Marc Benioff is one of the longest serving evangelists of software delivered over the internet.... [29 Sep 2009]
Larry Ellison
AS Profile Ellison's influence also extends beyond Oracle, being as he is the majority shareholder of CRM and ERP software-as-a-service provider, NetSuite. Ellison has been a distinctive presence on the global tech... [29 Sep 2009]
Yankee Group: Software as a Service Dramatically Improves CRM Success
White Paper This Yankee Group report uncovers the voice of enterprise users so that companies can buck the CRM failure rate with a clear understanding of how new on-demand services and technologies can overcome user reluctance and... [28 Sep 2009]
CRM Media - Best Practices: Software-as-a-Service
White Paper Even vendors of traditional on-premises software are introducing their own SaaS offerings for smaller market segments—and, not incidentally, as a pathway to their more-robust on-premises solutions. Tough economic times... [28 Sep 2009]
CRM Your Salespeople Will Love
White Paper CRM can provide companies of all types and sizes with significant benefits, but only if users adopt it. Therefore, winning over users and obtaining buy-in at all management levels are crucial to the success of any... [28 Sep 2009]
Retailers' Response to the Global Economy Downturn — Enabling Immersive Shopping Experiences
White Paper The global retail industry is now moving towards the attainment of total immersive shopping experience (ISE) abilities — integrated customer relationship management (CRM) software suites — based upon a... [28 Sep 2009]
