crm solution application
TechNet Webcast: How Microsoft IT Does Outlook Smart Client for Enterprise CRM (Level 200)
White Paper Microsoft recently upgraded its CRM infrastructure to the Siebel 7.5 platform, which included the deployment of a Smart Client solution based on Microsoft Outlook 2003 to its field Sales force. This webcast will examine the technical challenges... [04 Aug 2008]
Hosted CRM Buyer's Guide
White Paper In the market for a CRM solution? This white paper outlines the general benefits and drawbacks of hosted vs.on-premise CRM solutions, and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market... [31 Jul 2008]
BISYS Migrates Data Warehouse to Faster, Less Expensive DB2 Platform
White Paper With a new Siebel-based customer relationship management (CRM) application in the wings and possible future product development that would consume additional processor and database capacity, BISYS had to consider an alternative to a Teradata upgrade. [03 Jul 2008]
True One-to-Many Model Delivers User Benefits Fast
White Paper The solution was a provisioning infrastructure built with Microsoft tools; twin mirrored data centres; Microsoft Certified ASP Gold Partner; BS 7799 accredited Leading edge business solutions: Microsoft Exchange 2000, online back-up and CRM solution. [03 Jul 2008]
GEALAN Fenster-Systeme Sheds New Light on Communications With IBM
White Paper They implemented a messaging and collaboration solution based on Lotus Domino running on IBM eServer iSeries Model 810, with a Domino-based CRM application. After 12 years, the company realized it had outgrown the solution: mobile employees lacked... [03 Jul 2008]
Suse Chooses DB2 for Linux to Enhance Its Own CRM System
White Paper When SuSe was called upon to provide flawless technical support in its home-base country as well as throughout Europe, they relied on their own CRM solution for responding to customer support requests, SuSE Trouble Ticket System. [03 Jul 2008]
Healthcare Solution Provider Reduces Development Time, Lowers TCO by Upgrading to Microsoft Visual Basic .NET
White Paper To train its developers in Microsoft Visual Basic .NET, InfoSys used it to build a CRM/Project Management application for internal use. As a proof of concept, the project worked beautifully: Visual Basic .NET proved to reduce development time by 20... [03 Jul 2008]
TransCanada PipeLines Manages CIMS with Sybase
White Paper The CRM application, PROSPECT gives companies the customer intelligence they need to achieve improved customer service, increased customer retention and higher profitability. SQL Anywhere Studio from iAnywhere Solutions, a Sybase company, and... [03 Jul 2008]
Developing a World Class CRM Solution on iAnywhere Solutions’ Leading Mobile Technology
White Paper The CRM application, PROSPECT gives companies the customer intelligence they need to achieve improved customer service, increased customer retention and higher profitability. SQL Anywhere Studio from iAnywhere Solutions, a Sybase company, and... [03 Jul 2008]
Outsource Your CRM Project
White Paper Despite concerns about issues such as application design or data control, the technological and analytical demands of a truly effective CRM solution are beyond the capabilities of most companies. Outsourcing removes this burden, letting companies... [03 Jul 2008]
Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service
White Paper The firm's staffers used eight different tools ranging from spreadsheets to the SAP CRM application, and silos of data made it difficult to share customer information and prevented employees from collaborating effectively. [03 Jul 2008]
Managing Convergence for Enhanced Customer Service
White Paper These included partners, CRM systems, a repayment mortgage application hosted on an IBM OS/390 and more. Entenial Direct had first to deliver a single platform for customers combining mortgages and traditional banking activities across the company... [31 May 2008]
Data Center One for SAP - Solution Blueprint and ROI Analysis
White Paper R/3, CRM, BW, etc.each of these applications requires multiple environments for development, quality assurance / testing, and production (additional environments such as sandbox, training, load balancing, failover, and pre-production may also be... [11 Apr 2008]
Cingular Uses TIBCO to Stay in Touch With Customers
White Paper Cingular sought to replace its point-to-point connectivity with an EAI platform to enable more efficient communications among applications, accelerate the development of new functionality, reduce the complexity of its architecture, and create a... [10 Apr 2008]
TIBCO Accelerates Internal and Intercompany Activities at Altera
White Paper TIBCO solution integrated critical applications including Altera's customer relationship management (CRM) system, enterprise resource planning (ERP) system, and manufacturing execution system. TIBCO enterprise application integration (EAI) solution... [10 Apr 2008]
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