crm solution siebel
TechNet Webcast: How Microsoft IT Does Outlook Smart Client for Enterprise CRM (Level 200)
White Paper Microsoft recently upgraded its CRM infrastructure to the Siebel 7.5 platform, which included the deployment of a Smart Client solution based on Microsoft Outlook 2003 to its field Sales... [04 Aug 2008]
HP Case Study: ProBusiness Services, Inc.
White Paper ProBusiness selected a CRM solution built on scalable HP ProLiant servers, Siebel eBusiness Applications and a Microsoft SQL Server database. The solution provides... [30 Jul 2008]
BISYS Migrates Data Warehouse to Faster, Less Expensive DB2 Platform
White Paper With a new Siebel-based customer relationship management (CRM) application in the wings and possible future product development that would consume additional processor and database capacity, BISYS had to... [03 Jul 2008]
Taking On Demand CRM Integration to the Next Level
White Paper This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel... [03 Jun 2008]
Design and Implement a Composite Workflow Solution Using IBM Middleware, Part 8: Accessing EIS Data and Documents
White Paper This paper focuses on team's design for real-time data access to retrieve task-related information from the Enterprise Information System (EIS) CRM Siebel. When working on an assigned task, the user... [30 Apr 2008]
Telesales Group Expects to Accelerate the Sales Process with New Digital Note-taking Program
White Paper Until mid-2003, team members wrote notes during customer calls and then transcribed those notes into the Siebel Customer Relationship Management (CRM) tool. In July 2003, the team started using Microsoft... [10 Apr 2008]
The B&B Hotels Group Reduces Customer Service Response Time by 70%
White Paper B&B Hotels Group selected a hosted CRM solution, Oracle's Siebel CRM On Demand, to achieve high availability, flexibility and rapid deployment and deployed the... [25 Mar 2008]
Performance Engineering for a Siebel Stars Application
White Paper The bank wanted to ensure that the performance of the newly-implemented Siebel CRM implementation provided its customers with a slick online banking solution. The company is one of the... [25 Feb 2008]
SAP Case Study: AstraWorld
White Paper At the time, Siebel was the leading CRM solution provider and AstraWorld implemented Siebel CRM with an investment of around US$ 1 million. In 2002,... [20 Feb 2008]
An Office Business Application Is Improving Sales at Microsoft by Providing "Anywhere, Anytime" Access to Customer Data in Siebel Through Office Outlook 2007
White Paper The official repository for such data and the source of Swanson's past frustration is a Siebel CRM system. Customer Explorer, the solution that they went on to develop, provides access... [20 Feb 2008]
Australian Finance Group Grows Loan Portfolio to A$35 Billion in Five Years
White Paper AFG selected Siebel CRM Financial Services solution from Oracle as the foundation of its new technology platform, called FLEX. In 2001, Australian Finance Group (AFG) developed a... [09 Feb 2008]
Surf Life Saving New Zealand Embraces Hosted Web Technology to Secure Revenue Stream
White Paper After careful evaluation, SLSNZ chose a Web-hosted solution, Siebel CRM On Demand from Oracle, to resolve its customer relationship woes. SLSNZ realized a comprehensive customer-focused... [09 Feb 2008]
SNCF Improves Customer Satisfaction and Loyalty With Customer Relationship Management Solution
White Paper SNCF worked with Accenture, an Oracle Partner, to deploy Oracle's Siebel CRM applications to approximately 200 users in less than seven months. It implemented Siebel Analytics to drive... [09 Feb 2008]
Compass Group Formalizes Its Processes in Europe With Customer Relationship Management Solution
White Paper The company deployed Oracle's Siebel CRM On Demand across 17 countries, three groups (Eurest, Scolarest, Medirest), and in six languages, involving more than 500 end users. Compass Group wanted to... [19 Dec 2007]
RPM Solutions Maximizes Revenue by Focusing on Opportunities That Deliver the Highest Returns
RPM Solutions ultimately selected Oracle's Siebel CRM On Demand as the solution to help the organization move forward. RPM Solutions was using a Microsoft Word Customer Relationship... [06 Nov 2007]
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