crm system 3.0
RSS crm system 3.0Global Freight Forwarder Capitalizes on Integrated Solution to Speed Business Growth
White Paper When its accounting system could no longer accommodate rapid growth, and as its customer base continued to expand, the company engaged Microsoft Gold Certified Partner Software Solutions Group to implement Microsoft Dynamics GP and Microsoft... [06 Jul 2008]
Russian Business Network Strengthens Customer Relationships With Management
White Paper To provide clients with the best possible service, AmCham decided to invest in a Customer Relationship Management (CRM) system based on Microsoft Dynamics CRM 3.0. The American Chamber of Commerce (AmCham) in Russia provides market information and... [06 Jul 2008]
U.K. Law Firm Improves Client Relationships With Customer Management Tool
White Paper Working with Microsoft Gold Certified Partner Aspective, the company chose Microsoft Dynamics CRM 3.0 because it was easy to use, fast to adopt, and could sit alongside the existing practice management system. [16 Apr 2008]
Technical Appendix for Humane Wildlife Control Removing Anxieties - Of Every Kind
White Paper Microsoft Dynamics CRM 3.0 Small Business Edition forms the core of the Humane Wildlife Control system, running on the Windows Small Business Server 2003 operating system. The system is integrated with Microsoft Dynamics GP 9.0, which is used for... [02 Apr 2008]
Manufacturer Deploys New Phone System to Improve Customer Service
White Paper As a solution the company deployed Cisco Unified Communications brings together voice, video, and data communications on a single IP network and Cisco Unified CallConnector for Microsoft Dynamics CRM 3.0 provides intelligent call center support. [04 Mar 2008]
Technical Appendix for Human Wildlife Control Removing Anxieties - Of Every Kind
White Paper Microsoft Dynamics CRM 3.0 Small Business Edition forms the core of the Humane Wildlife Control system, running on the Windows Small Business Server 2003 operating system. The system is integrated with Microsoft Dynamics GP 9.0, which is used for... [28 Feb 2008]
Handling the Boom Times at Brisbane's Port With Microsoft Dynamics CRM
White Paper PBC decided to switch to Microsoft Dynamics CRM 3.0 and worked with IT solutions provider Brightfox to create a centralized repository of customer data that sits neatly alongside the Microsoft Office system. [19 Feb 2008]
Gizmo Gets Gadgets Going With Customized CRM Solution
White Paper The company implemented a tailored Customer Relationship Management (CRM) system designed by Microsoft Certified Partner, Bortell. It connects Microsoft Dynamics GP 9.0 and Microsoft Dynamics CRM 3.0 to link customer and financial data. [08 Feb 2008]
Finnish Consultancy Improves Customer Relationships With New Internal Solution
White Paper To improve the collaboration of customer data, Finpro decided to deploy Microsoft Dynamics CRM 3.0 in each of its 40 offices worldwide. Finpro needed a customer relationship management system to improve the quality of its professional services, by... [08 Feb 2008]
Technology Company Uses CRM Solution to Increase Sales, Service Effectiveness
White Paper To continue its business growth, Onesource sought a Customer Relationship Management (CRM) system that would enable its employees to spend more time on sales and customer service and less on business administration. [17 Jan 2008]
Paths to Opportunities With Windows Small Business Server 2003: Extending to Microsoft Dynamics CRM 3.0 Small Business Edition
White Paper The Customer Relationship Management (CRM) market represents a new and attractive opportunity for IT solution providers, value-added resellers, and system builders targeting Small and Medium-sized Businesses (SMBs). [12 Dec 2007]
Momentum Webcast: Learn About Customers' Experiences With Microsoft Dynamics CRM (Level 100)
White Paper Tune in to this webcast as customers share their experiences with Microsoft Dynamics CRM 3.0 and describe how this powerful customer relationship management (CRM) system has helped their organizations grow. [05 Oct 2007]
Chip Tester Resolves Customer Issues Quickly and Accurately With CRM Solution
White Paper That's why it selected Neocase software, which fully integrates its customer service functionality with the Microsoft Dynamics CRM 3.0 software in use at ISE. To maintain and increase customer satisfaction while continuing to grow, ISE Labs needed... [11 Sep 2007]
A Simple Bayesian Approach in Mining the Touch Point Data
White Paper Any CRM cycle often adopt a "Multiple touch point" strategy by using phone, mail, email or other communication channel. Just a 30 touch points system and consider only 5 stages of interaction; the total cases will be 30 to the power of 5 (24.3... [27 Apr 2007]
Red Hat to sell open-source buddies' wares
News Open source software companies available through the exchange include: Centric CRM, Compiere, Enterprise DB, Groundwork Open Source, JasperSoft, MySQL, SugarCRM, Zenoss, Zimbra and Zmanda. Red Hat, planning a new expansion beyond its core Linux... [15 Mar 2007]
