crm system solution
Hosted CRM Buyer's Guide
White Paper In the market for a CRM solution? This white paper outlines the general benefits and drawbacks of hosted vs.on-premise CRM solutions, and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market... [18 Jul 2008]
Unified Communications Pocket Guide
White Paper Business applications such as unified messaging, converged conferencing, call centers and customer resource management (CRM) This comprehensive guide, intended for technical IT staff, voice system managers, and CIOs, provides a complete... [14 Jul 2008]
ProCurve Networking by HP Connects Sales Teams for Greater Efficiency
White Paper Microsoft Services helped ProCurve tailor Microsoft Dynamics CRM to its unique needs over a six-month period and rollout the solution to more than 400 employees around the globe. To accommodate this rapid expansion, ProCurve wanted to replace its... [06 Jul 2008]
Global Freight Forwarder Capitalizes on Integrated Solution to Speed Business Growth
White Paper When its accounting system could no longer accommodate rapid growth, and as its customer base continued to expand, the company engaged Microsoft Gold Certified Partner Software Solutions Group to implement Microsoft Dynamics GP and Microsoft... [06 Jul 2008]
Amazing Global Improves Operational Efficiency and Business Performance With CRM Solution
White Paper Atlantic Technologies deployed Oracle CRM On Demand, with 110 users already active in 10 branches worldwide and improved cross-selling and up-selling, as well as key sales force automation operations, such as management of contacts and key... [05 Jul 2008]
Real Estate Firm Adopts Microsoft Dynamics CRM Online to Drive Up-Sell Opportunities
White Paper That spurred a search for a new solution that culminated in the implementation of Microsoft Dynamics CRM Online. Since migrating to the new solution, marketers have eliminated direct mail to 75 percent of the company's least profitable contacts. [05 Jul 2008]
Suse Chooses DB2 for Linux to Enhance Its Own CRM System
White Paper When SuSe was called upon to provide flawless technical support in its home-base country as well as throughout Europe, they relied on their own CRM solution for responding to customer support requests, SuSE Trouble Ticket System. [03 Jul 2008]
Microsoft Dynamics CRM Online - ProCurve Networking by HP Case Study
White Paper Microsoft Services helped ProCurve tailor Microsoft Dynamics CRM to its unique needs over a six-month period and rollout the solution to more than 400 employees around the globe. In addition, Microsoft Dynamics CRM provides the technical... [03 Jul 2008]
Microsoft Dynamics CRM Online - The Norris Group Case Study
White Paper That spurred a search for a new solution that culminated in the implementation of Microsoft Dynamics CRM Online. Since migrating to the new solution, marketers have eliminated direct mail to 75 percent of the company's least profitable contacts. [03 Jul 2008]
Top Service Made in Halle/Saale - A High-Performance Package Designed by Avaya-Tenovis for the Call Center Dr. Hirsch Dialog & Service
White Paper Since databases and a CRM software solution tailored to the specific requirements of Dr. The convincing concept submitted by Avaya-Tenovis not only comprised a modular communications system, but also solution competency and excellent local support. [01 Jul 2008]
CRM and SFA Enterprise Performance Management Reporting and Analysis System - Fortune 100 High Tech Co.
White Paper In this case, the flexible nature of Digital Clay's development environment allowed the VAR to rapidly develop an analytical tool set that took advantage of their ability to import disparate data from multiple sources and combine it into standard... [15 May 2008]
Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence With CRM Solution
White Paper Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics CRM because it best met the firm's usability, user acceptance, and system integration... [30 Apr 2008]
Manufacturer Improves Data Visibility and Enhances Decision Making With New Business
White Paper Microsoft Dynamics AX is a business management solution that automates and streamlines financial, human resource, supply chain, and Customer Relationship Management (CRM) processes. Working with Microsoft Gold Certified Partner WIKA Systems, KFM... [30 Apr 2008]
Design and Implement a Composite Workflow Solution Using IBM Middleware, Part 8: Accessing EIS Data and Documents
White Paper This paper focuses on team's design for real-time data access to retrieve task-related information from the Enterprise Information System (EIS) CRM Siebel. When working on an assigned task, the user needs related data, including documents, from CRM... [30 Apr 2008]
Using Customer Insight in Sales: Optimizing Performance and Productivity
White Paper Download this report now to learn how a CRM solution was the optimal path to achieve these goals. An emerging system integrator and IT Consulting firm is known for their in-depth, industry expertise, along with a strong reputation for excellence in... [10 Apr 2008]
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