crm, system and solution Articles, Videos, Photos and Opinions

Showing results 1 to 10 of 40

silicon.com > White Papers > Enterprise Applications > Customer Management

SOA ...Now What

SOA ...Now What

The paper looks at the history of systems integration, workflow and BPM applications and the benefits possible from coup Read more

Jan 19, 2009

silicon.com > White Papers > Software and Web Development > Software Development Tools

Aircraft Services Provider Improves Supply Chain Efficiency and Reduces Costs

Aircraft Services Provider Improves Supply Chain Efficiency and Reduces Costs

Jet Support Services Inc. (JSSI) wanted to expand its aircraft maintenance services business, but was hampered by labor- Read more

Feb 9, 2008

silicon.com > White Papers

ERP Enables Growth for Biotech Instruments Maker

ERP Enables Growth for Biotech Instruments Maker

To streamline its customer service and other business processes, Coretech Holdings needed an ERP solution that would wor Read more

Mar 18, 2009

silicon.com > White Papers > Enterprise Applications > Customer Management

CETIM Embodies Its Development Strategy With Enterprise Resource Planning

CETIM Embodies Its Development Strategy With Enterprise Resource Planning

CETIM wanted to support the board's strategy of developing unified professional and commercial initiatives for all membe Read more

Apr 30, 2009

silicon.com > White Papers > Enterprise Applications > Customer Management

Emaar Misr Increases Business and Employee Efficiency by 60%

Emaar Misr Increases Business and Employee Efficiency by 60%

Emaar Misr wanted to consolidate legacy systems for a single view of customer data and accelerate query management to im Read more

Apr 30, 2009

silicon.com > White Papers > Software and Web Development > Software Development Tools

What You Need to Know About Microsoft Server 2008 Deployment

What You Need to Know About Microsoft Server 2008 Deployment

When does PE stand for 'physical education' and when does it have something to do with technology? When you're talking a Read more

Dec 2, 2009

silicon.com > White Papers > IT Management > Business Functions

TDC Saves $700,000 Annually With Microsoft Customer Care Framework

TDC Saves $700,000 Annually With Microsoft Customer Care Framework

TDC found that its disparate CRM legacy systems were simply no longer equipped to support the aggressive sales strategy Read more

Dec 3, 2009

silicon.com > White Papers > IT Management > IT Infrastructure

Customer-Hosted Volume Activation Guide (Using KMS)

Customer-Hosted Volume Activation Guide (Using KMS)

Microsoft® Volume Activation helps Volume Licensing customers automate and manage the activation process of Volume Lice Read more

Dec 17, 2009

silicon.com > White Papers > IT Management > IT Infrastructure

Microsoft Hosted Volume Activation (Using MAK)

Microsoft Hosted Volume Activation (Using MAK)

Microsoft® Volume Activation helps Volume Licensing customers automate and manage the activation process of Volume Lice Read more

Dec 17, 2009

silicon.com > White Papers > Enterprise Applications > CRM

TIBCO Customer Showcase: Leveraging Service-Oriented Integration to Improve Customer Service at Lufthansa Cargo

TIBCO Customer Showcase: Leveraging Service-Oriented Integration to Improve Customer Service at Lufthansa Cargo

This webcast explains why Lufthansa Cargo chose to implement a strategic integration solution and how they have improved Read more

Mar 4, 2005

Stories on crm system solution

  1. Photos: How to spend Christmas in Second Life
  2. Bill Gates on cows, Steve Jobs on Google, Douglas Coupland on the future of humans
  3. ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
  4. Cheat Sheet: NFC and contactless payments
  5. Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping