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whitepaper In this case, the flexible nature of Digital Clay's development environment allowed the VAR to rapidly develop an analytical tool set that took advantage of their ability to import disparate data from multiple sources and combine it into standard...
[16 May 2008]
whitepaper Most will point to their customer care training or CRM system. Every company executive will raise their hand and say they believe having loyal customers is a key to business success. But what are executives really doing about it?
[16 May 2008]
whitepaper One can have the best Customer Relationship Management (CRM) or contact management system in the world, but if one is pursuing the wrong business, the system will not benefit the organization. A well-defined strategy for determining which sales...
[16 May 2008]
whitepaper This was accomplished using out-of-the-box CRM functionality to link all aspects of accounts, leads, opportunities, projects and calendars, together with custom fields, tables, process steps and dashboards to monitor and report results.
[16 May 2008]
News This belief underpins its recent partnership with enterprise software giant SAP to deliver CRM via the BlackBerry. Giving a keynote speech at WES - which included a demonstration of SAP's CRM software running on the latest BlackBerry device - Mike...
[14 May 2008]
News Check out silicon.com's latest Cheat Sheets… Google Android Video: ID cards BBC iPlayer Galileo CRM Biometrics The company had to delay the release of the XP update after discovering at the 11th...
[14 May 2008]
News Check out silicon.com's latest Cheat Sheets… Galileo CRM Biometrics Encryption The European Information Technology Observatory software revenues forecast for the UK for 2008 predicted €10bn revenue from system...
[14 May 2008]
whitepaper This paper focuses on team's design for real-time data access to retrieve task-related information from the Enterprise Information System (EIS) CRM Siebel. When working on an assigned task, the user needs related data, including documents, from CRM...
[14 May 2008]
whitepaper Eclipse streamlined and automated billing, invoicing, and account reconciliation by integrating Oracle's JD Edwards EnterpriseOne applications with the company's legacy CRM system, driving improved customer service.
[14 May 2008]
whitepaper They selected Microsoft Dynamics CRM because it best met the firm's usability, user acceptance, and system integration criteria. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise...
[14 May 2008]
whitepaper SThree implemented Oracle's Siebel Customer Relationship Management (CRM) system with Siebel Analytics on Oracle 10g database and provided a common method of accessing customer data, fast, across all brand operations, to improve consultant...
[14 May 2008]
whitepaper Microsoft Dynamics AX is a business management solution that automates and streamlines financial, human resource, supply chain, and Customer Relationship Management (CRM) processes. KFM needed a system that gave a deeper insight into production...
[14 May 2008]
whitepaper Working with Microsoft Gold Certified Partner Aspective, the company chose Microsoft Dynamics CRM 3.0 because it was easy to use, fast to adopt, and could sit alongside the existing practice management system.
[04 May 2008]
whitepaper With limited seat licenses, the CRM application was not accessible to all employees and presented an overwhelming number of features and functions. This comprehensive system would allow BHDP to achieve its objectives and vastly improve corporate...
[04 May 2008]
whitepaper Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CRM solution? This white paper outlines the general benefits and drawbacks of hosted vs.on-premise...
[24 Apr 2008]
News NetSuite software provides a single system for a variety of purposes such as enterprise resource planning, CRM and ecommerce. BT is offering NetSuite's business management applications and will soon provide customer relationship management (CRM...
[22 Apr 2008]
whitepaper In recent years, the interest on research in Customer Relationship Management (CRM) systems has grown notoriously. Many authors have made individual proposals of interesting topics to be researched around CRM systems, but no overarching research...
[11 Apr 2008]
whitepaper As a result, Dell has enriched quality of customer relationship management (CRM) by creating a Dell customer system of record (code-named "Affinity"); made customer data highly available throughout the enterprise; lowered the cost of fulfillment...
[10 Apr 2008]
whitepaper WICT implemented Microsoft Business Solutions CRM and PROTECH CRM for Members, running on the Microsoft Windows Small Business Server 2000 operating system. Upon becoming executive director of Women in Cable & Telecommunications (WICT) in early...
[10 Apr 2008]
whitepaper Download this report now to learn how a CRM solution was the optimal path to achieve these goals. An emerging system integrator and IT Consulting firm is known for their in-depth, industry expertise, along with a strong reputation for excellence in...
[10 Apr 2008]
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