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IBM Business Partner Urban Technology Group Builds Transactional Site for Blue Cross and Blue Shield of Vermont
White Paper As a small 400-person insurer, however, BCBSVT was challenged to provide the same level of service as competitors at an affordable cost. Blue Cross and Blue Shield of Vermont (BCBSVT) needed to provide enhanced Web-based services to its... [03 Jul 2008]
Empire Blue Cross on the Road to Recovery After Losing Headquarters
White Paper With its 10-floor headquarters gone and 1,900 workers left without offices, Empire Blue Cross Blue Shield executives with the New York health insurer quickly forged a plan to get one-fifth of its World Trade Center employees back to work. [03 Jul 2008]
Team Approach Provides Just-In-Time Capabilities for Blue Cross Blue Shield of Massachusetts
White Paper Blue Cross Blue Shield of Massachusetts (BCBSMA) is the leading health insurer in Massachusetts, with more than 2.4 million members. In 1999 the insurer recognized that it could enhance customer service and operate more efficiently by migrating key... [03 Jul 2008]
Keeping Pace with Fast-Growing Information
White Paper When business growth skyrocketed, the insurer went looking for a more dynamic, reliable, easily scalable storage solution. Just ask Blue Cross Blue Shield of Massachusetts (BCBSMA). Serving members well means generating data - and a lot of it. [03 Jul 2008]
Healthcare Insurer Assists Patients Before Serious Illness Strikes: SAS Data Mining Helps Trigon Blue Cross Blue Shield Improve Patient Care
White Paper Part of the national network of independent and locally operated Blue Cross Blue Shield companies, Trigon is Virginia's largest managed healthcare company, providing health and wellness programs and healthcare coverage to more than 2 million members. [03 Jul 2008]
eSure creates customer 'information hub'
News Web and phone insurer eSure is creating a single "information hub" to improve the management and quality of customer data and reduce duplication. He said the new hub will reduce any duplicated or fragmented customer records, help track customer... [26 Mar 2008]
Sharia insurance firm signs £87m Capita deal
News We are planning to create a British insurer that operates in a way that removes this dilemma and creates an exciting new sector in the British insurance market. BIIH CEO Bradley Brandon-Cross said in a statement: "The Muslim faith states that... [04 Mar 2008]
Leading Healthcare Insurer Avoids $9.6 Million in Costs With Case Management Tool
White Paper At Premera Blue Cross, an independent licensee of the Blue Cross Blue Shield Association, case managers handle the post-hospitalization needs of patients with complex medical conditions. Until recently, opening a new case could take 160 minutes and... [20 Feb 2008]
Leading Health Insurer Speeds Transactions and Affordably Meets New Business Demands
White Paper Horizon), the independent licensee of the Blue Cross and Blue Shield Association in New Jersey, automated its claims and referral transactions in 2001 using off-the-shelf integration software. Horizon Healthcare Services, Inc. [19 Dec 2007]
Blue Cross and Blue Shield of Kansas City Expands Self-Service Human Resources Capabilities
White Paper Blue Cross and Blue Shield of Kansas City - the largest not-for-profit health insurer in Missouri and the only not-for-profit health insurer in Kansas City - has been part of the Kansas City community since 1938. [05 Sep 2007]
RIAS Turns Information Into Knowledge by Leveraging Data Assets
White Paper RIAS, a specialist insurer for clients in the over-50s age bracket, has a rapidly growing customer base of 840,000. The company wanted to enhance ability to analyze customer and product data to improve cross-selling and up-selling and increase... [08 Dec 2006]
Health Insurer Switches to Exchange Server to Streamline Operations, Help Mobile Workers
White Paper In 2004, Blue Cross and Blue Shield of Kansas City were suffering from frequent outages of its GroupWise 5.5 enterprise messaging system. Working with Horizons Consulting, a Microsoft Gold Certified Partner, Blue Cross and Blue Shield of Kansas... [14 Sep 2006]
Health Insurer Eases the Aches, Pains of Software Upgrade
White Paper Blue Cross Blue Shield of Michigan needed help upgrading a complex ERP software system within a certain timeframe, or it risked losing support from its ERP software provider. Compuware's professional services team managed the upgrade successfully. [16 Sep 2004]
SAS Helps Blue Cross and Blue Shield of Nebraska Find Healthy Ways to Save
White Paper Blue Cross and Blue Shield of Nebraska (BCBSNE) is the health care insurer for 640,000 people. As a member of the Blue Cross and Blue Shield Association, BCBSNE is one of forty-plus independently owned and operated Blue Plans. [25 Feb 2004]
Insurer Maximizes Storage Assets, Expands Capacity with Help from Unisys Technology Consulting Services
White Paper Noridian Mutual Insurance Company, doing business within the state as Blue Cross Blue Shield of North Dakota, is the largest provider of health care coverage in North Dakota and serves more than 75 percent of the state's population. [25 Feb 2004]
