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whitepaper Carnival Cruise Lines needs to deploy software and updates as effectively as possible to ships and offices worldwide, so it's adopting Microsoft System Center Configuration Manager 2007. The solution cuts update distribution time by 80 percent...
[16 May 2008]
whitepaper Costa Cruises, a market leader in Europe and South America, offers cruises to customers through direct sales and through partnerships with travel agencies. As a company known for providing excellent service, Costa Cruises sought a way to enhance...
[23 Mar 2008]
whitepaper Customers receive special attention when they surf the Internet searching for their dream cruise, on the cruise itself and when they disembark at each port of call. Each day Costa Crociere plays host to thousands of passengers.
[05 Mar 2008]
whitepaper Color Line is a Norwegian cruise-ferry company searching for new and innovative voice, data and multimedia communications solutions on land and sea. The challenge for Color Line was to implement a high speed, cost effective, state-of-the-art...
[23 Jan 2008]
whitepaper For more than 70 years Robert Bosch GmbH has been a leading global automotive supplier. At Bosch, performance, development, production, distribution, marketing, purchasing and customer service have been integrated into a tight global network aimed...
[14 Jan 2008]
whitepaper The company, which employs 9,300 people, manufactures cruise ships, ferries, and military vessels and handles projects worth ? Fincantieri is one of the world's largest shipbuilding groups. billion (U.S.billion).
[02 Dec 2007]
whitepaper SMITCOMS required the project be completed in less than three weeks, in time for the upcoming cruise ship season. Saint Maarten International Telecommunications Services (SMITCOMS), a leading service provider in the Netherlands Antilles, wanted to...
[20 Aug 2007]
News Tour operator Royal Caribbean Cruise Line has invested in a workforce optimisation solution to cope with the rapid expansion of its contact centre. The company intends to roll out the solution to a number of specialist teams that deal mainly with...
[16 Aug 2007]
whitepaper As the world's largest cruise operator, Carnival Cruise Lines (Miami, FL) must have a modern, scalable technology environment that can grow with the company while helping to continually optimize performance.
[09 Jun 2007]
whitepaper Color Line AS operates seven international cruise ferry lines between 10 ports in Norway, Germany, Denmark and Sweden. The company was looking for a flexible system capable of accommodating short-term peaks and long-term growth.
[09 Jun 2007]
whitepaper One of the world's largest and most diversified shipbuilding groups, Fincantieri has more than 200 years of experience in the design and construction of cruise ships, merchant vessels and military sea craft.
[02 Jun 2007]
Comment He's Irish (he famously did voice coaching for Tom Cruise on the film Far and Away - but don't hold that against him) and isn't connected to the tech economy in any way. It's my first time in Shanghai and it's been a real mixed bag so far.
[09 May 2007]
whitepaper With Cyrano Communicator software on the HP rx3715 iPAQ Mobile Media Companion, users easily import photos, simulate speech and cruise in and out of business-related Pocket PC programs. The Cyrano Communicator was developed by One Write, a church...
[16 Apr 2007]
News Verizon Wireless filed the suit after nearly 100,000 text messages were sent to Verizon Wireless customers offering them a prize vacation for a cruise to the Bahamas. Verizon Wireless said it has won a permanent injunction against a company it...
[27 Feb 2007]
whitepaper White Pass & Yukon Route Railroad (WP&YR) offers scenic train rides to tourists, most of them coming off cruise ships, during an intense, five-month season. During this short time, WP&YR must generate all of its annual revenue.
[28 Nov 2006]
whitepaper A large number of people use Outlook 2003 in multiple locations, such as the office, home, in a hotel, or even on a cruise ship. When traveling out of the office, one needs a method to connect Outlook to the corporate Exchange Server.
[22 Sep 2006]
whitepaper One of the world's great cruise companies, Carnival UK, realised that its contact centres were in need of a technology overhaul when it came to: keeping up with growing customer demands, limited call distribution, difficulties in managing peaks in...
[07 Sep 2006]
whitepaper Holland American Line, a leading cruise line and tour company, needed a solution that could easily support a globally dispersed, moving workforce that is on duty 24 hours a day, 7 days a week and represents over 50 nationalities with varying...
[30 Jun 2006]
Leader So it was that in May, at one of the year's major events for heads of IT (the IT Directors Forum on board the Oriana cruise liner), silicon.com asked 267 of the great and good on the user side of the equation to rank 10 of the largest hardware and...
[22 Jun 2006]
News The poll of 267 IT chiefs was conducted on board the Oriana cruise ship at the annual IT Directors' Forum event last month. More than a third of IT directors are looking to change their job within the next 12 months, according to an exclusive...
[19 Jun 2006]
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