customer management boosts
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CRM Without Compromise: A Strategy for Profitable Growth
White Paper Some companies report amazing outcomes, such as dramatic increases in revenue and boosts in customer satisfaction along with significant savings in operating costs. Investments in customer relationship management (CRM) applications have produced a... [12 Aug 2008]
With an Image-On-Demand and Image Archive Solution, a Top Uniform Services Company Boosts Efficiency and Slashes Costs
White Paper Headquartered in the Northeastern U.S.the customer provides uniforms and career apparel as well as food service and facilities management. The company wanted to cut out-of-control costs which were due to a complex process of scanning, all paperwork... [18 Jul 2008]
Upgrading a Customer Database System: Itanium-Based Platform Boosts System Performance and Stability
White Paper Intel recently upgraded its database-intensive Customer Relationship Management (CRM) system to new software running on a faster, less expensive, Itanium-based platform. The previous system was aging, obsolete, and slow. [03 Jul 2008]
Sid Harvey Industries Boosts Customer Service
White Paper Vormittag Associates, Inc.delivered its System 2000 Enterprise Management Software that runs on an IBM eServer iSeries with DB2 Query Manager and SQL Development Kit, WebSphere Development Studio, iSeries Access, Query for iSeries and Performance... [03 Jul 2008]
Supply-Chain Solution Cuts Costs 15 Percent, Boosts Customer Service for ASIC Maker
White Paper The solution, including Microsoft Dynamics GP and Tensoft Fabless Semiconductor Management, reduces costs by up to 15 percent or more, gives customers visibility into order status, and provides better customer service more cost-effectively. [03 Jul 2008]
Bank Cuts Loan Processing From Days to Hours With Document Management Solution
White Paper The result cuts loan processing time from days to hours, boosts customer service while cutting costs, and increases competitiveness. Bank of Choice found that paper-based loan approval processes were standing in the way of providing the fastest and... [03 Jul 2008]
KLIKON Boosts Competitive Advantage and Customer Service Offerings With Advanced Network Management
White Paper To attract more clients to its network-based services, KLIKON needed to enhance its offerings and capabilities, boosting its ability to monitor, manage and report on customer devices and networking environments. [12 Jun 2008]
IT Solution Provider Boosts Business With Enhanced Remote Management Capabilities
White Paper This helps bolster LegendCorp's reputation as a trusted service provider and minimizes the risk of potential problems in customer systems. To provide customers with enhanced IT management, LegendCorp became an early adopter of Microsoft System... [26 Apr 2008]
Sun Storage Consolidation and Virtualization Solution Boosts Performance, Lowers TCO
White Paper KnowledgeBase Marketing provides information and database marketing solutions that enable companies to acquire and manage profitable customer relationships across traditional and Web-based contact points. [16 Apr 2008]
Vodafone boosts apprenticeship scheme
News There are also apprenticeships in customer service and customer management, and also a small tech programme. Mobile retailer Phones4U is a recent recruit to the apprenticeship scheme and will be taking on 227 apprentices this year in retail and... [25 Feb 2008]
Leading Finnish Magazine Publisher Boosts Sales and Improves Service With SAP Business Communications Management
White Paper Also, because the system routes customer contacts directly to the correct specialist, company employees were now able to deliver fast and satisfying service to customers. For Sanoma Magazines Finland Oy, replacing its traditional telephony system... [20 Feb 2008]
Integrated System Boosts Distributor's Revenue, Productivity, and Data Access
White Paper Today, the company's 50 employees rely on the Web-enabled system to automate tasks such as resource, project, and customer management. The Oakville, Ontario - based Davis Controls distributes process control and factory automation devices. [11 Jan 2008]
Specsavers boosts customer vision with CRM system
Case Study Specsavers was in danger of damaging that brand through outdated customer data management, prompting it to install a dedicated CRM system last year.silicon.com Retail & Leisure The retailer's 50-seat customer services desk was using pen and pad and... [04 Jan 2008]
Import/Export Firm Boosts Efficiencies by Integrating Financial and Customer Data
White Paper This challenge led the company to deploy an integrated solution for financial and customer management based on Microsoft Office Small Business Management Edition 2006, including Microsoft Small Business Accounting 2006 and Microsoft Office Outlook... [19 Dec 2007]
ASP Speeds Customer Deployments by 50 Percent, Reduces Labor Costs by 25 Percent
White Paper This means that Project Hosts boosts customer satisfaction even as it reduces cost. Project Hosts, an Application Service Provider (ASP), wanted to speed customer deployments that required tightly scheduled and highly synchronized steps by its... [03 Dec 2007]
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