customer relationship management

Photos: Top iPhone apps for business

Photo Users can view customised financial, HR, supply chain and customer relationship management analytics for free, as long as they own a licensed version of Oracle Business Intelligence... [27 Oct 2009]

How tech is helping gamblers get that casino feeling

News The customer churn is very important - anything around customer relationship management, customer intelligence, usability studies. It's really the... [23 Oct 2009]

An Affordable, Highly Customizable CRM Solution for Windows-Based Servers

White Paper Customer Relationship Management (CRM) software has evolved. SplendidCRM is a powerful web-based Customer Relationship Management... [02 Oct 2009]

U.K. Application Service Provider Boosts Revenues 30 Percent, Customer Base 50 Percent

White Paper Executives at The CRM Business saw real revenue opportunities in integrating traditional Customer Relationship Management (CRM) solutions with enterprise-class messaging and... [02 Oct 2009]

Travel Company Sails on Business Intelligence to Increase Revenues in Weak Economy

White Paper Sportsnet Holidays needed a Customer Relationship Management (CRM) solution to handle data that was spread among 220 separate databases. Sportsnet implemented Microsoft Dynamics CRM,... [02 Oct 2009]

Property Services Firm Implements CRM Tool, Generates Return on Investment in Less Than Three Months

White Paper Low usability of the firm's existing SAP Customer Relationship Management (CRM) application undermined user adoption. Customer satisfaction increased, client churn... [02 Oct 2009]

On-Demand CRM Offering Expands Customer Base, Wins More Business, Adds to Bottom Line

White Paper Project Hosts discovered that there was demand for a better Customer Relationship Management (CRM) solution than was available from its competitors, such as Salesforce.com. Ascentium, a... [02 Oct 2009]

Compass Group Streamlines Sales, Operations, and Reporting in 17 European and APAC Countries

White Paper Compass Group PLC wanted to replace numerous in-house Customer Relationship Management (CRM) systems and locally managed customer and project information with a... [02 Oct 2009]

ESIZE Netherlands B.V. Streamlines Sales Processes, Improves Management Decisions With Reporting Tools

White Paper ESIZE Netherlands B.V.wanted to implement a user friendly customer relationship management tool for the company's sales force and management and replace data silos with... [02 Oct 2009]

NEC Unified Solutions, Inc. Standardizes Data Across Multiple Sales Channels With Hosted Solution

White Paper NEC Unified Solutions wanted to unify sales, forecast, and pipeline data to gain a single view across various sales channels, including direct sales and resellers across North America and standardize sales processes and consolidate... [02 Oct 2009]

Split Multi-Link Trunking Ethernet Routing Switch 8600

White Paper Any company that possesses even a slight advantage whether with collaborative applications or customer relationship management tools can dominate a market. Lost sales increased overtime,... [02 Oct 2009]

Kodak Graphic Communications Group Accelerates Lead-to-Cash Cycle With Integrated Customer View

White Paper The challenge was to replace numerous disparate contact information management systems originally resulting from six acquisitions with an integrated solution for sales force automation and Customer... [02 Oct 2009]

Bosch Security Systems Boosts Marketing Abilities With Access to Comprehensive Customer Data

White Paper Bosch Security Systems implemented Oracle CRM On Demand for approximately 60 users at Bosch Security Systems NSO Export to streamline working practices across the global company's sales offices and leveraged Oracle's hosted solution to... [02 Oct 2009]

Steelcase Werndl AG Raises Efficiency and Profitability at With Customer Relationship Management Solution

White Paper Steelcase Werndl AG wanted to make Customer Relationship Management (CRM) data available ad hoc for European branch offices and enable the exchange of data from multiple divisions and... [01 Oct 2009]

SimplexGrinnell Extends Field Service Capabilities by Upgrading to Oracle E-Business Suite Release 12

White Paper SimplexGrinnell wanted to maintain support for the company's Customer Relationship Management (CRM) applications to facilitate field service support to customers and optimize field... [01 Oct 2009]

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Head of Service Support, Norwich, Contract

Head of Service Support, Norwich, Contract, Management, ITIL, Service Desk, Incident and Problem, Customer Relationship, Configuration Change and ...

Service Relationship Manager

Developing a close Business Relationship focusing on improved customer satisfaction impacted by Service Management solutions delivered Working ...

Telecoms Service Relationship Manager - Manchester, North West

Telecoms Service Supplier Relationship Manager - Manchester, North West with UK Travel - To 40k + Bonus + BensA leading B2B Telecoms network provider ...

Business Development Manager - Retail Services

Excellent customer relationship management Excellent written and verbal communication skills. Manages ongoing relationship and sustain activity to ...

Operations Manager - Print Management + Digital Print

Another area is to promote and maintain a high standard of customer relationship management ensuring the excellent reputation of the company brand is ...


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