customer service and google
Google helps measure up audiences
News Web publishers would have access to the media planning tool but are not the intended customer, the Google spokesman said. ComScore shares fell $1.69, or 6.1 per cent, to $26 in extended trading following news of Google's planned media measurement... [24 Jun 2008]
PC security warning for banking online
News G is for Google Rather than putting any obligation on the customer, it's just offering advice to the customer. The spokeswoman said: "The code doesn't place any obligation on the customer, it's there to set out what the obligations are on the banks. [16 Jun 2008]
Orange to cut 450 jobs
News Check out silicon.com's latest Cheat Sheets… QR codes Working from home Google Android Video: ID cards BBC iPlayer Orange plans to cut up to 450 jobs and ditch some of its offshore Indian call centre work... [04 Jun 2008]
XP SP3 starts endless reboot for some AMD PCs
News Check out silicon.com's latest Cheat Sheets… Google Android Video: ID cards BBC iPlayer Galileo CRM Biometrics Those with a problem are encouraged to contact Microsoft's customer support. [14 May 2008]
O2 woos SMEs with broadband deal
News Check out silicon.com's latest mobile photo stories here… Photos: Behind the scenes at Mobile World Congress 2008 Photos: Bling up your BlackBerry Photos: When art meets tech - Nokia phone Morphs into view... [01 May 2008]
O2 to launch mobile broadband offering
News Check out silicon.com's latest mobile photo stories here… Photos: Behind the scenes at Mobile World Congress 2008 Photos: Bling up your BlackBerry Photos: When art meets tech - Nokia phone Morphs into view... [17 Apr 2008]
Manufacturer Boosts Customer Service With Current, Discoverable Web Information
White Paper To better serve its customers with up-to-date, easy-to-find information, PolyOne considered RedDot and Google solutions, then chose Microsoft Office SharePoint Server 2007. It was taking days, sometimes weeks, for IT staff to post new product... [16 Apr 2008]
Google and Salesforce.com team up to serve business
News The company, however, will offer a service called Salesforce for Google Apps Supported that will include telephone support for end users, unified billing and provisioning, and additional application programming interfaces for a fee of $10 per user... [14 Apr 2008]
Microsoft smartens up for enterprise mobility
News Photos: Google Android comes out to play Microsoft has announced it is smartening up its enterprise mobility strategy, making it easier for IT departments to deploy, manage and secure Windows Mobile phones while also streamlining business customer... [02 Apr 2008]
Microsoft touches the Surface of AT&T
News Photos: Google Android comes out to play Microsoft has announced it has its first customer ready to put Surface computers into public use. Each store will have a few of the Surface machines where customers can compare the features of different... [02 Apr 2008]
Cloud computing - the data centre of the future?
News Microsoft and Google are also rumored to be developing pay-per-drink computing services, such as hosted server processing and storage. Cloud computing, the notion of outsourcing hardware and software to Internet service providers, is showing the... [11 Mar 2008]
Windows-based cash machines 'easily hacked'
News G is for Google ATMs today face the internet-born threat of worms and denial of service attacks, as well as being at risk from malware that can harvest customer data or hijack machines. A compromised ATM could result in a network being forced... [04 Mar 2008]
The truth about software as a service
Comment For Google, applications mean office tools: calendars, spreadsheets, word processors and so on - a direct challenge to Microsoft's hugely popular Office products - but all delivered on-demand via a web browser from one of Google's glistening data... [23 Jan 2008]
Criminals posing as police burgle Verizon data centre
News G is for Google Reports circulating on the internet last week that JPMorgan, a customer of Verizon Business, had been affected by the burglary were incorrect, according to a source at the investment bank. [10 Dec 2007]
Oracle users demand better support
News Eric Schmidt Google He said: "The customer would normally like [product support] to be easy. Oracle customers want better product support through improved call centres and more information about services. [10 Dec 2007]
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