customer service bea weblogic

BEA and HP Create Stable, High Performance Customer Self Service Portal for Swiss Life in Belgium

White Paper BEA WebLogic Server 8.1 was the run-away choice from everyone concerned with the decision. BEA WebLogic Server 8.1 was deployed into an HP environment. Swiss Life is using an HP-UX environment across three HP RP8400 UX servers, each with 10... [10 Jul 2008]

Built Engine Based on BEA WebLogic Integration for Its Next Generation System

White Paper KEB deployed BEA systems for its solution and implemented BEA WebLogic Integration which further had achieved interface and data integration, thereby boosting level of customer service satisfaction, and cost saving and work efficiency. [10 Jul 2008]

Improving Customer Service, Increasing Employee Productivity

White Paper After considering a number of options, OTN selected BEA WebLogic Portal 8.1 as the foundation for its new employee intranet, which is now known as MyOTN. The MyOTN employee portal is an operational dashboard and employee self-service gateway that... [10 Jul 2008]

BJB: Improving Customer Service With Online Information Access

White Paper Triaton proposed deploying BEA WebLogic Portal as a rich and mature application server-based framework for e-Commerce applications. BJB wanted to create a flexible, scalable e-business system which enables customer to exchange technical and... [10 Jul 2008]

BEA and answerFriend Optimize Online Q&A Performance

White Paper BEA Systems, Inc is one of the world's leading eBusiness infrastructure software companies and is widely known for their award-winning, industry-leading WebLogic Server software. Even though customer 'hits 'on company web site more than tripled as... [03 Jul 2008]

Reducing the Total Cost of Ownership for BEA's New Applications with Accenture Assets

White Paper BEA Systems,Inc.one of the world’s leading application infrastructure software companies, is widely known for its award-winning WebLogic enterprise application platform software. For BEA, this meant using technology to improve the productivity of... [03 Jul 2008]

Standardized IT Infrastructure Streamlines Customer Dealer Service

White Paper Standardized infrastructure based on BEA WebLogic Platform serves as a customer self-service portal, a dealer system and a credit management system. To maintain its position as the leading mobile operator in Estonia, EMT needed to enhance its... [03 Jul 2008]

Converged Services Support Growth Objectives in Latin America

White Paper As a solution Telefonica deployed BEA WebLogic Server and BEA Tuxedo, the Altamira Universal Call Accounting System comprises a real-time call accounting engine, a management system, and a general purpose IVR. [03 Jul 2008]

Creating a Customer-Focused, 21st Century Airline

White Paper THY deployed BEA WebLogic Server to underpin online reservation solution which currently supports 16 services including ticket sales, online check-in, 'Miles&Miles' services, as well as cargo, departure/arrival and a luggage tracking system. [03 Jul 2008]

BEA Systems Case Study: Lufthansa Technik

White Paper The deployment of BEA WebLogic Server also led to comprehensive improvement in service quality and customer satisfaction. An electronic track and trace system was built on the powerful, resilient, and scalable BEA WebLogic Server infrastructure. [01 Jul 2008]

BEA Systems Case Study: Wells Fargo

White Paper The bank implemented a Service-Oriented Architecture (SOA) on BEA WebLogic Platform, and deployed the Client Link portal as the front door into the SOA for its bankers. Client Link provides a consolidated, 360º view into all customer data. [01 Jul 2008]

Customer Service Driven by New Enterprise Portal

White Paper PFA Pension deployed an enterprise portal based on BEA WebLogic Portal 8.1 and BEA WebLogic Server 8.1. BEA was chosen as the new strategic platform for future business development based on proven performance, scalability, J2EE support, and... [01 Jul 2008]

Enterprise Portal Boosts "Employee Engagement" and Helps Increase Customer Loyalty

White Paper SkyNet, built on BEA WebLogic Portal 8.1 and supported by a Service-Oriented Architecture (SOA), is an intranet that offers a wide range of content and applications relevant to the 65,000 members of the United Airlines employee community. [01 Jul 2008]

Simplified Warrants Trading System for Pre-Eminent Financial Services Company

White Paper Citigroup deployed BEA WebLogic Server 8.1 to create a Service-Oriented Limit Order system, which allows institutional participants to place limit orders and stop-loss orders in the off exchange Warrants market. [01 Jul 2008]

Collaborative Evolution of BT Global Services' Customer Portal

White Paper BT Global Services deployed BEA WebLogic Portal 8.1 to underpin BT's Virtual Business Center (VBC), a completely personalized online B2B resource area used by more than 1,500 multi-site corporate customers. [01 Jul 2008]

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