customer service broadband network
Rubbish home broadband? BT has the answer...
News Fogg added that some ISPs already offer ways for customers to maximise broadband speeds - such as encouraging customers to plug their broadband modem into the master socket rather than into an extension... [01 Oct 2008]
Web-Based Customer Management of Virtual Private Networks
White Paper Virtual Private Network (VPN) is one of the major trends in the integrated broadband communications environment. The increasing importance of the broadband communication infrastructure... [01 Oct 2008]
Prospect of Wireless MAN in Rural Network Infrastructure of Bangladesh
White Paper High frequency point-to-point wireless solutions can serve as urgent backhaul network and point-to-multipoint solution can be "Last mile" broadband access network. The author believes... [11 Sep 2008]
Bandwidth: Key Weapon in the Cable-Telco Battle for Subscribers
White Paper Then, telcos upped the ante and made broadband to the home, especially in terms of Fiber To The Home (FTTH), more competitive. For years, cable service operators enjoyed excess network... [10 Sep 2008]
Ex-BT CEO to head up Alcatel-Lucent
News At BT, he led the telco's push into the broadband market and transformation from old-school telco to 'new wave' services company, as well as championing its 21st Century Network (21CN) project to switch... [02 Sep 2008]
Ethernet Provides the Solution for Broadband Subscriber Access
White Paper Maybe it really is the "Last" mile, because it is the last item that network designers think about when building broadband infrastructure. The most important step in solving this problem is to change... [04 Aug 2008]
Demo of Triple Play Services With QoS in a Broadband Access Residential Gateway
White Paper This scenario could be considered as the aim of the Next Generation Networks (NGN) where a unified network is used to transport all possible kind of traffic towards a broadband Ethernet access... [18 Jul 2008]
Law firm gets SaaSy with email security
Case Study Broadband from A to Z But in addressing the problem, Ashurst also wanted to retain the amount of control over the most critical customer communication channel. Mimecast provides email quarantining and,... [15 Jul 2008]
Diveo Delivers World-Class Hosting With IBM and Linux Solution
White Paper With seven state-of-the-art Internet data centers in Argentina, Brazil, Colombia, Mexico and Miami, Florida, Diveo serves the Latin American market with world-class hosting, collocation and managed services, as well as... [03 Jul 2008]
Customer Visibility and Control of Optical Broadband Services
White Paper Several prevailing trends are pushing both enterprises and service provides to adoption of broadband optical services. This paper will discuss CV&C through several sections of the paper, including the... [03 Jul 2008]
Service Creation: Market Overview and Trends
White Paper Similarly, business now and in the future will be won or lost because of a company’s access to networks, particularly the next generation’s broadband network. In today’s market, executives managing... [03 Jul 2008]
The Alcatel 5620 Network Manager: Unmatched Scalability for Broadband Networks
White Paper Explosive demand from residential and small business consumers for ultra fast, DSL (digital subscriber line)-based Internet access and other advanced services, has created a broadband data access market that is rapidly... [03 Jul 2008]
BEA Systems Case Study: Telecom Italia
White Paper In order to meet the needs of Telecom Italia's growing customer base and help process thousands of broadband service orders per day, BEA and Granite Systems teamed to develop and deploy... [30 Jun 2008]
NAT and Firewall Traversal Technical Report
White Paper Due to the rapid growth of low-cost, Network-enabled devices, high-speed data service subscribers frequently install IP routers and Ethernet hubs in their home so that they can connect multiple devices... [25 Jun 2008]
Orange to cut 450 jobs
News But the mobile and broadband operator also plans to add up to 500 jobs to its customer service and retail workforce by the end of the year with around 60 new stores planned. New Orange... [04 Jun 2008]
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