customer service business applications
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Vigilus Security Overview
White Paper These improvements in business functionality will yield greater revenue, increased productivity, streamlined operations, and improved customer service. Commenting on this trend, Gartner... [11 Nov 2009]
Information Management, BPM and Integration: Achieving Cost Efficiency in the Financial Sector
White Paper Data housed in Customer Relationship Management (CRM) software, accounting, human resources, and other applications has limited value if it's not reused efficiently everywhere it's needed. Electronic... [11 Nov 2009]
Microsoft Dynamics CRM 4.0: Performance and Scalability - Database Scalability for the Enterprise
White Paper Microsoft Dynamics CRM 4.0 demonstrated its ability to scale to support the needs of an enterprise organization with a very large customer service database. In a test based on a customer... [28 Oct 2009]
Photos: Top iPhone apps for business
Photo Users can view customised financial, HR, supply chain and customer relationship management analytics for free, as long as they own a licensed version of Oracle Business Intelligence Suite Enterprise... [27 Oct 2009]
Oracle WebLogic Suite 11g Technical
White Paper Businesses want to minimize the cost of running business-critical applications, deliver new products and services at light speed for competitive advantage, and cope with ever-increasing... [15 Oct 2009]
Rid your business of weak passwords and get collaborating
Comment Our increasingly connected world requires business partners to have access to another firm's information, such as a supplier checking a customer's inventory levels or a business... [15 Oct 2009]
It's down to you to save the world, IT industry
News With high-resolution video becoming increasingly affordable, we do now have an increasing number of viable options for replacing physical business travel with other alternatives," service director of... [13 Oct 2009]
How a tech 'watch list' can save CIOs from being caught out
News Customer community platforms integrate with business apps Forrester also published a list of the top 15 technology trends enterprise architects should watch, with 'real-time' business... [12 Oct 2009]
Overview of Requirements and Applications for 40 Gigabit and 100 Gigabit Ethernet
White Paper Similar aggregation effects are present in the carrier and service provider networks, where it has become increasingly challenging for service providers to accommodate customer requests... [09 Oct 2009]
Finally, an Easier Way for Small and Mid-Sized Companies to Run Their Business Applications: IBM Smart Business
White Paper From the PC to the Internet to every piece of hardware and software in between, technology innovation has been a key factor in helping small and medium-sized businesses in their struggle to provide better customer... [08 Oct 2009]
Finally, an easier way for Small and Mid-Sized Companies to Run Their Business Applications: IBM Smart Business
White Paper From the PC to the Internet to every piece of hardware and software in between, technology innovation has been a key factor in helping small and medium-sized businesses in their struggle to provide better customer... [08 Oct 2009]
File Integrity Monitoring: Compliance and Security for Virtual and Physical Environments
White Paper When these devices are configured improperly, whether as a result of malicious hacker attacks or inadvertent employee modifications, the IT infrastructure may be exposed to security risk that leads to service outages and... [06 Oct 2009]
World's Biggest Auto Auction Links Customer Information to Grow Online Business
White Paper Now, the company has a solution that imports and exports critical information from other business applications and provides more relational customer data. Manheim gained a more complete... [02 Oct 2009]
EMC Corporation Delivers Reports in Minutes With Unified Data Warehouse and Analytics Tools
White Paper The challenge was to grow market share against other high-end storage competitors by leveraging data on customers and markets, and by improving customer service. EMC Corporation wanted to consolidate... [02 Oct 2009]
SimplexGrinnell Extends Field Service Capabilities by Upgrading to Oracle E-Business Suite Release 12
White Paper SimplexGrinnell wanted to maintain support for the company's Customer Relationship Management (CRM) applications to facilitate field service support to customers and optimize field... [01 Oct 2009]
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