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silicon.com > White Papers > Software and Web Development > Internet and Web

Content Management for Departments and Midsized Organizations: Leveraging Small-Scale Solutions for Big Business Improvements

Content Management for Departments and Midsized Organizations: Leveraging Small-Scale Solutions for Big Business Improvements

Relying on manual, paper-based business processes leads to low productivity, increased risk, and high operational expens Read more

Jun 11, 2009

silicon.com > White Papers

Major Health Fund Improves Member Service With Microsoft Office SharePoint Server 2007

Major Health Fund Improves Member Service With Microsoft Office SharePoint Server 2007

With ambitions to remain Australia's fastest growing health insurer, NIB Health Funds needed to improve the quality of, Read more

Dec 15, 2006

silicon.com > Jobs

Web Architect - Java / Websphere

Web Architect - Java / Websphere

My client is a large global solution provider who are looking for a Web Architect to work in their London offices. The W Read more

Dec 5, 2009

silicon.com > Jobs

Application Support Analyst / Technical Support, London

Application Support Analyst / Technical Support, London

Excellent opportunity for an Application Support Analyst / Technical Support Analyst to join a large publisher Read more

Jan 7, 2010

silicon.com > Management > CIO Insights

Swinton Insurance gets chatty with IP tech

Alcatel-Lucent tech cutting costs and improving customer service Read more

Feb 21, 2008

silicon.com > Management > CIO Insights

Poor CRM failing customers

Customer expectations don't match the reality? Read more

Mar 7, 2008

silicon.com > Management > CIO Insights

Building society streamlines system support

Doing more with less? Read more

May 27, 2008

silicon.com > White Papers > IT Management > Business Functions

Understanding Your Customer: Segmentation Techniques for Gaining Customer Insight and Predicting Risk in the Telecom Industry

Understanding Your Customer: Segmentation Techniques for Gaining Customer Insight and Predicting Risk in the Telecom Industry

The explosion of customer data in the last twenty years has increased the need for data mining aimed at Customer Relatio Read more

Sep 19, 2008

silicon.com > White Papers > IT Management > Business Functions

Integrated Workforce Management Solutions: Improving Customer Service and Profitability

Integrated Workforce Management Solutions: Improving Customer Service and Profitability

In retail, competitive differentiation has never been more difficult. Consumers have an unprecedented number of choices Read more

Jan 8, 2008

silicon.com > White Papers > Enterprise Applications > Customer Management

Achieving Best Practice Performance in Automotive Parts Distribution

Achieving Best Practice Performance in Automotive Parts Distribution

Globalization and structural issues have caused the automotive market to become more competitive than ever, with pressur Read more

Jan 8, 2008