customer, service, oriented and architecture Articles, Videos, Photos and Opinions
Showing results 1 to 10 of 15
silicon.com > White Papers > Software and Web Development > Internet and Web
Wells Fargo wanted to transform its Private Client Services (PCS) business from product-centric to relationship-centric Read more
Jul 1, 2008
silicon.com > White Papers > Networking and Communications > Mobile and Wireless
Cellular South sought to reduce the time spent manually processing customer payments and refocus its employees on sales Read more
Oct 11, 2008
silicon.com > White Papers > IT Management > IT Infrastructure
There is no question that the successful implementation of Service-Oriented Architecture (SOA) relies on a careful and h Read more
Mar 18, 2009
silicon.com > White Papers > Professions and Industries > Financial Services
The paradox is unavoidable: in an era when firms aspire to agility, adaptability and ease of maintenance in their applic Read more
Feb 15, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Service-oriented architecture and session initiation protocol are revolutionary technologies that promise to transform c Read more
May 5, 2008
silicon.com > White Papers > Software and Web Development > Internet and Web
Staples is the world's largest office products company with $16.1 billion in annual sales. Staples needed to improve com Read more
Jul 1, 2008
silicon.com > White Papers > Data Management > Data Infrastructure
Hafslund wanted to centralize critical customer data spread across six different systems and integrate customer interact Read more
Jul 1, 2008
silicon.com > White Papers > IT Management > Business Functions
Synapse Group wanted to maintain steady growth in a rapidly changing marketplace. The challenge was to provide a Web-bas Read more
Dec 10, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Subaru of America, Inc. (SOA) wanted to expand insight into customer preferences and ownership lifecycles to enable more Read more
May 30, 2009
silicon.com > White Papers > Enterprise Applications > Customer Management
Turkcell Telecommunications Services wanted to reduce time to market for new telecommunication services and increase the Read more
Jul 30, 2009