customer, support and centric Articles, Videos, Photos and Opinions

Showing results 1 to 10 of 48

silicon.com > Management > CIO Insights

Building society streamlines system support

Doing more with less? Read more

May 27, 2008

silicon.com > White Papers > IT Management > Business Functions

Equipment Supplier Uses Integrated IT Environment to Boost Employee Productivity

Equipment Supplier Uses Integrated IT Environment to Boost Employee Productivity

BTI Hellas, based in Athens, Greece, is a leading graphic arts equipment supplier for the Greek market. The company's mi Read more

Feb 20, 2008

silicon.com > White Papers > IT Management > IT Infrastructure

Zions Management Services Company Delivers More Reliable Customer Service and Improves Operational Ef?ciency

Zions Management Services Company Delivers More Reliable Customer Service and Improves Operational Ef?ciency

Zions Management Services has been recognized as one of the top financial services providers in Utah and Idaho for many Read more

Jun 12, 2008

silicon.com > White Papers > IT Management > Business Functions

Plastics Manufacturer Protects IT Investments, Boosts Efficiency With E-Learning

Plastics Manufacturer Protects IT Investments, Boosts Efficiency With E-Learning

King Plastic is a leading manufacturer of polymer sheets, slabs, and massive shapes used in applications ranging from ma Read more

Mar 4, 2009

silicon.com > White Papers

IT Asset Management: Saving Money, Reducing Risk

IT Asset Management: Saving Money, Reducing Risk

A majority of organizations do not have efficient ways of keeping track of their IT assets. That opens them up to danger Read more

Jan 7, 2006

silicon.com > Jobs

Support - 2nd Line, Desktop,

Support - 2nd Line, Desktop,

Bond Pearce are currently recruiting. An opportunity has now arisen in our Southampton office to join the Service te Read more

Nov 27, 2009

silicon.com > Jobs

1st Line Support

1st Line Support

Our client is seeking a 1st Line helpdesk analyst to work with an IT support team in a busy support environment. You wil Read more

Dec 2, 2009

silicon.com > Jobs

IT Operations Manager / ITIL 24x7x365 Technical Support Operations

IT Operations Manager / ITIL 24x7x365 Technical Support Operations

IT Operations Manager / ITIL 24x7x365 Technical Support Operations £50K + Package Leading provider of Read more

Dec 7, 2009

silicon.com > Jobs

CAD Analysis and PLM Support Executive.

CAD Analysis and PLM Support Executive.

CAD-Analysis and PLM Support Executive.Tata Technologies is currently looking for a CAD-Analysis and PLM Support Exec Read more

Dec 9, 2009

silicon.com > Jobs

System Administrator

System Administrator

Purpose of the role:To provide Group wide support to users of IT, providing a proactive service to su Read more

Dec 16, 2009

Stories on customer support centric

  1. Photos: How to spend Christmas in Second Life
  2. Bill Gates on cows, Steve Jobs on Google, Douglas Coupland on the future of humans
  3. ID card exclusive, Steve Jobs win, top CIOs and BT fibre plans
  4. Cheat Sheet: NFC and contactless payments
  5. Ballmer on Google, Bartz on Yahoo! and Berners-Lee on web snooping