- silicon.com
- Tags
- Results
customer, support, crm and solution Articles, Videos, Photos and Opinions
Showing results 1 to 10 of 309
Follow this topic: RSS
silicon.com > White Papers > IT Management > Business Functions
Plastics Manufacturer Protects IT Investments, Boosts Efficiency With E-Learning
King Plastic is a leading manufacturer of polymer sheets, slabs, and massive shapes used in applications ranging from ma Read more
Mar 4, 2009
silicon.com > Jobs
IT Operations Manager / ITIL 24x7x365 Technical Support Operations
IT Operations Manager / ITIL 24x7x365 Technical Support Operations £50K + Package Leading provider of Read more
Dec 7, 2009
silicon.com > Jobs
IT Operations Manager
To develop a single point of contact response process for service desk, application support and desktop queries.Develop Read more
Dec 30, 2009
silicon.com > Management > CIO Insights
Poor CRM failing customers
Customer expectations don't match the reality? Read more
Mar 7, 2008
silicon.com > Management > CIO Insights
Building society streamlines system support
Doing more with less? Read more
May 27, 2008
silicon.com > White Papers > IT Management > Business Functions
Understanding Your Customer: Segmentation Techniques for Gaining Customer Insight and Predicting Risk in the Telecom Industry
The explosion of customer data in the last twenty years has increased the need for data mining aimed at Customer Relatio Read more
Sep 19, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Technology Company Uses CRM Solution to Increase Sales, Service Effectiveness
New Zealand-based Onesource Group provides office technology solutions, such as business copying, printing, and integrat Read more
Jan 18, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
EXR Adopts High Performance Database to Support Future Growth
EXR Korea had ambitious growth plans when it launched in 2001. The company believed there was a large market for its pro Read more
Feb 9, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
SNCF Improves Customer Satisfaction and Loyalty With Customer Relationship Management Solution
SNCF, the European rail transport leader, manages more than 320 million passengers each year and 135 million tons of fre Read more
Feb 9, 2008
silicon.com > White Papers > Enterprise Applications > Customer Management
Handling the Boom Times at Brisbane's Port With Microsoft Dynamics CRM
Responsible for managing Australia's fastest growing container port, the Port of Brisbane Corporation (PBC) needed a mor Read more
Feb 20, 2008
-
Check out these top business apps for your iPhone
-
Inside a Microsoft datacentre
-
Green IT without losing your edge
-
Peter Cochrane's latest video blog
-
What you need to know about Windows 7