customer support services amdocs
Amdocs Case Study: tele.ring
White Paper tele.ring, the Austrian telecommunications provider owned by Western Wireless International, extended its Amdocs convergent voice-data customer care and billing to support GPRS in 2001.tele.ring wireline, wireless and Internet services are... [04 Apr 2008]
IPTV and IP Convergence: Gaining Competitive Advantage by Creating the Intentional Customer Experience
White Paper Amdocs understands the need to take an ICM approach to support IPTV services and create an intentional customer experience. This is reflected in their significant commitment to the IPTV space and in Amdocs IP Convergence Solution for IPTV. [13 Apr 2007]
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