customer
RSS customerT-Mobile workers accused over customer record sales
News T-Mobile employees have been accused of selling millions of customer records and could face prosecution by the UK's privacy watchdog, the Information Commissioner's Office. T-Mobile said of the breach: "While it is... [18 Nov 2009]
Law Firm Cuts IT Costs by 90 Percent, Dismisses Server Worries with Online Services
White Paper Owner James Nolan uses technology to deliver excellent customer service and achieve paperless efficiencies, but his technology costs were too high, and it was too difficult to connect part-time workers to his firm's... [16 Nov 2009]
Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money
White Paper Intelliem, an Internet-based company that provides technical consulting and enterprise-specific training, needed a new Web conferencing solution to meet growing customer demand for online delivery of services. [16 Nov 2009]
Work smarter to remain competitive and keep up with customer demands
White Paper This webcast, "Untangle Your Connectivity Infrastructure Free Up Your Cost," shows how IBM SOA solutions and IBM WebSphere® untangle costly and debilitating complexities associated with connecting and integrating applications,... [16 Nov 2009]
Digital Dilemmas: Should your business be on Twitter?
Comment Likewise if your product/service sucks, going on Twitter will merely open another front in your customer services war. Behind a padlock no one can read your organisation's apologetic tweets - or hear you scream during... [16 Nov 2009]
Validating the Business Benefits of Integrated Systems Management: The LANDesk Software Customer Experience
White Paper IT organizations want to provide high-quality, low-cost technology services to business units as part of their basic mission; however, software complexity, manpower changes, mergers and acquisitions, and changing business requirements... [13 Nov 2009]
Endpoint Security Considerations for Achieving GLBA Compliance
White Paper No one knows exactly how the system will change yet, but one thing is certain: financial institutions will be required to protect the security and confidentiality of customer information. The Gramm-Leach-Bliley Act... [13 Nov 2009]
8 Steps to Holistic Database Security
White Paper SQL injection attacks, malfeasance by insiders and regulatory requirements are driving organizations to find new ways to secure their corporate and customer data found in commercial database systems such as Oracle,... [13 Nov 2009]
Payment Card Industry (PCI) Compliance
White Paper The Payment Card Industry (PCI) Data Security Standard (DSS) was created by credit card companies to protect customer information. Credit card organizations like Visa, MasterCard, and American Express, recommend that... [13 Nov 2009]
PCI Compliance: Cut Costs, Not Corners With Third Brigade
White Paper Building PCI compliant systems that protect assets and customer cardholder data isn't easy. But doing it right doesn't have to be as difficult or expensive as one may think. Enterprises that manage cardholder data are... [13 Nov 2009]
Portal Authentication: A Balancing Act Between Security, Usability & Compliance
White Paper These data sources might include customer databases, CRM systems, repositories of financial information and the like. Virtually every organization maintains highly sensitive information to which it must control strict... [13 Nov 2009]
Real-Time Protection for Hyper-V
White Paper Computer virtualization has come a long way in a very short time, triggered primarily by the rapid rate of customer adoption. Moving resources to virtual platforms have allowed IT departments to consolidate and better... [13 Nov 2009]
Data Security, Governance & Privacy: Protecting the Core of Your Business
White Paper Many companies are now implementing tighter controls to protect sensitive enterprise data such as customer, employee, and corporate financial information. At the same time, internal and external auditors are requiring... [13 Nov 2009]
Integrating Data Loss Prevention (DLP) & Email Encryption
White Paper Off late enterprises must safeguard confidential customer data and intellectual property from unauthorized disclosure, while ensuring secure communication with customers and business partners. Code Green Networks'... [13 Nov 2009]
Attaining PCI Compliance Using The PGP Encryption Platform
White Paper Payment account companies (including American Express, MasterCard Worldwide, and Visa Inc.developed the Payment Card Industry Data Services Standard (PCI DSS) version 1.1, finalized in 2006, to protect customer account... [13 Nov 2009]
