data networks network infrastructure ip telephony
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Mitigating Attacks in VoIP Environments
White Paper Service providers are deploying packet telephony technologies as an alternative to traditional circuit-switched telephone networks in order to shift traditional voice services to packet-based networks and to create new services that combine data... [09 Jul 2008]
Unilever Malaysia Enhances Productivity, Cuts Cost With Nortel Networks IP Telephony
White Paper In a move to enhance employee productivity, and simultaneously reduce operational costs, Unilever decided to replace the multiple, standalone systems that comprised its ageing voice communications infrastructure with a next generation, converged... [03 Jul 2008]
Vertex Solutions Upgrades Call Center and Networking Infrastructure to Grow Philippines and Overseas BPO Business
White Paper Nortel Networks gave them the leverage they needed to grow their business - through its technology innovations in telephony and networking. The solutions implemented were the next generation of Nortel Networks industry-leading PBX, contact center... [03 Jul 2008]
The Transition from Traditional to IP Telephony
White Paper An important element of this migration to everything over- IP is IP telephony. This paper outlines a three phase approach to implementing IP telephony. The Internet Protocol (IP) the network standard for voice, data, and applications - is driving a... [03 Jul 2008]
BT wins £62m outsourcing deal from KPMG Europe
News BT will be responsible for KPMG's wide area network and local area network refresh and management, deployment of Cisco IP telephony, integration with an existing Microsoft Office Communications Server platform, video and audio conferencing. [31 Mar 2008]
Pacific Northwest Banking Leader Looks to Cisco Channel Partner to Facilitate Growth With New Technology
White Paper Obsidian Technologies, a Cisco premier certified and IP Telephony specialized channel partner, was confident that a Cisco IP-telephony solution would meet all of the bank's present needs and serve them well into the future. [15 Jan 2008]
Empowering a Flexible Workforce to Deliver Optimal Customer Service Across a Converged IP Network From Nortel Networks
White Paper PPL's challenge was to leverage recent investments in upgrades to its data network infrastructure while adopting IP telephony solutions that would help reduce operational costs, and drive customer satisfaction by increasing the accessibility and... [14 Jan 2008]
Nortel Network Case Study: Saskatoon Public Schools
White Paper With over 1,000 phone lines running out of 53 locations, Saskatoon Public Schools (SPS) saw the need to centralize its telephony system. A Nortel Voice over IP (VoIP) solution that is being converged with the school system's existing data network... [19 Dec 2007]
Global Consulting Engineering Firm Reaps Immediate Benefits as It Migrates to IP at Its Own Pace
White Paper Built upon a 100 percent Nortel data backbone and 100 percent Nortel voice infrastructure, the company's graceful migration to IP Telephony has improved collaboration, reduced costs and created limitless possibilities for the future. [19 Dec 2007]
Live Webcast: Essentials of Successful VoIP Migration
White Paper Learn how an IP telephony infrastructure is built and what is needed to ensure superior voice quality. This video broadcast also includes a live Q&A session, so you can get answers to your toughest IP communications questions. [07 Dec 2007]
Engaged Networks for Intelligent Communications
White Paper However, from a strategic perspective, IP telephony and its underlying converged network can act as an enabling technology, facilitating more responsive customer relations through next-generation contact centers and making employees more... [15 Sep 2007]
The dos and don'ts of VoIP security
Comment Chris Whitwood, network manager at University College Falmouth, which has deployed IP telephony, says: "Denial of service is a particular problem for VoIP as it can completely destroy your telephony service. [04 Apr 2007]
Glasgow revamps e-government plan
News The contract will connect the council's 300 offices via LAN and WAN infrastructures with Thus - using the Cisco Unified Communications System - providing the council with IP telephony services to connect council staff with the council's call... [20 Feb 2007]
San Francisco Museum of Modern Art Exhibits New Savings and Productivity With Avaya Communication System
White Paper Deployment of Avaya IP Telephony solution over an Extreme Networks converged data infrastructure to reduce costs and improve intelligent, personalized interactions both internally and externally. The museum wanted to ease IT management burden and... [07 Sep 2006]
The Business Implications of Implementing IP Telephony on Enterprise Networks
White Paper Two leading IP Telephony infrastructure vendors - Avaya, Inc.and Extreme Networks, Inc.commissioned The Tolly Group to examine the performance of a combined Avaya/Extreme Networks IP Telephony infrastructure solution versus a comparable switching... [30 Aug 2006]
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