datamonitor
RSS datamonitorUK contact centres up there with world's priciest
News The country costs are being inflated by the lack of well-qualified contact centre staff, something common across Western Europe and the US, according to market analysts Datamonitor. Peter Ryan, head of contact centre outsourcing analysis at... [20 Jun 2008]
SAP SaaS delay - no surprise
News Vuk Trifkovic, senior analyst at Datamonitor, said: "[SAP] seems to be claiming that [it's] taking more time to get things exactly right. SAP's decision to delay the rollout for its Business ByDesign on-demand software should comes as no surprise... [01 May 2008]
CIOs chasing the green dream
News Three-quarters of CIOs say eco-friendly computing is an important part of their IT strategy, with a further 15 per cent saying it was their top priority, according to a report by analyst Datamonitor. Vamshi Mokshagundam, technology analyst at... [10 Apr 2008]
Digital Media & Signage Solutions in the Financial Services Sector
White Paper Digital media solutions can be deployed at any location, such as a company's headquarters or regional office, but for the purpose of this paper Datamonitor considers the use of such solutions as being most effective within a branch (sometimes... [03 Apr 2008]
Doctor iPhone will see you now…
News The analyst group Datamonitor predicts this move could lead to more doctors adopting healthcare applications such as electronic health records and clinical decision support systems. Datamonitor said the iPhone stands out from the rest because of... [17 Mar 2008]
Microsoft Windows Vista Migration: Addressing the Issues of Operating System Upgrades and Migration
White Paper Windows Vista (originally codenamed Longhorn) has been one of the greatest software challenges in history and has resulted in a completely re-written operating environment that has over 50 million lines of code. [11 Jan 2008]
Finding the Route to Value with Identity Management
White Paper It's all in this complimentary analyst white paper from Datamonitor. Find out how BMC Identity Management shows a clear route to value in helping businesses improve security, unleash productivity, and enable continuous compliance. [12 Dec 2007]
Datamonitor Decision Matrix: Selecting an IT Systems Management Vendor
White Paper Datamonitor has developed this Decision Matrix to help businesses select vendors based on their technology strength, reputation among customers, and impact in the market. Datamonitor provides a complete view of vendor capabilities and advises on... [29 Nov 2007]
Customer Priorities in a Competitive Identity and Access Management Marketplace
White Paper The purpose of this White Paper is to detail the range of customer functional requirements that may need to be addressed by the organization's choice of Identity and Access Management (I&AM) solution, highlighting those of greatest importance and... [13 Nov 2007]
Tougher times ahead for social networks
News The Datamonitor report - entitled The Future of Social Networking: understanding market strategic and technological developments - predicts growth in the number of people signing up to be a part of the cultural phenomenon which has put the likes... [19 Oct 2007]
Councils sign £400m shared services deal with IBM
News UK public sector spending on shared services is tipped to rocket from $311m to $1.27bn over the next five years, according to a recent report by analyst Datamonitor. Two southwestern local authorities have signed a £400m deal to create a shared... [02 Oct 2007]
A call centre in your bedroom?
News Analyst Datamonitor claims the use of outsourced home agents is now becoming a mainstream option for businesses. There are currently around 47,000 home-based outsourced call centre workers working 20 hours per week or more globally - predominantly... [27 Sep 2007]
Gov shared services spending to hit $1.27bn
News Shared services spending in the UK public sector is forecast to hit $1.27bn in 2012 compared to just $311m this year, according to analyst Datamonitor. Kate McCurdy, public sector technology analyst at Datamonitor, said shared services could be... [06 Sep 2007]
Mainframe Security: An Integrated Approach
White Paper Make no mistake the inherent strengths of the mainframe platform mean that it will remain a critical component of the IT infrastructure for many years to come. The mainframe system continues to evolve and has as much relevance today as it did 30... [30 Aug 2007]
Is outsourcing too expensive?
News A Datamonitor survey of 500 UK SMEs (companies with 10 to 100 employees) found that while outsourcing may have advantages such as freeing up employees to work on other business issues, only 25 per cent of smaller businesses have embraced it. [16 Aug 2007]
