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Harnessing the Power of IP Telephony in the Contact Center

whitepaper Communication Service for the Deaf (CSD) has been providing communication services for the nation's deaf and hard of hearing community for over 30 years. For CSD, the initial challenge was to get their new subsidiary up and running, using the most...

Tags: voip - ip telephony

[10 Jan 2008]

"NTS 6.0 Security Issues"

whitepaper Once the NTS client software program is installed on a networked computer, this computer becomes accessible to the TTY devices used by the deaf and other NTS users for both incoming and outgoing calls and messages.

Tags: tcp - ip

[05 Dec 2007]

MobileASL: Intelligibility of Sign Language Video as Constrained by Mobile Phone Technology

whitepaper For Deaf people, access to the mobile telephone network in the United States is currently limited to text messaging, forcing communication in English as opposed to American Sign Language (ASL), the preferred language.

Tags: multimedia, language, united states, video

[01 Aug 2007]

Graphing Longitudinal Data: Deaf Children in the "Children of the National Longitudinal Survey of Youth"

whitepaper By using SAS and its graphing capabilities exploratory analysis of longitudinal data is for more capable then other methods. Comparing means between groups is too weak of a comparison and does not allow seeing trends or tracking change.

Tags: graphics applications, longitudinal, tracking, methods

[09 Jun 2007]

Vonage refused a retrial in Verizon patent suit

News A US appeals court has denied Vonage's request for a retrial of a patent case it lost against Verizon Communications earlier this year. The US Court of Appeals for the Federal Circuit refused to grant the motion.

Tags: verizon, vonage

[04 May 2007]

€700k European ICT prize finalists get the nod

News UK companies ScanSafe and the Royal National Institute for Deaf people both missed out on getting a finalist spot - after appearing on a preliminary shortlist of 45 companies up for the award back in January.

Tags: awards, prizes, viviane reding, european

[19 Feb 2007]

Southwest Center for the Deaf and Hard of Hearing

whitepaper Southwest Center for the Deaf and Hard of Hearing (SWCDHH) supports programs serving the deaf, deaf-blind and hard of hearing community in the seven counties surrounding Vancouver, Washington. The recipient of an HP CTC grant in 2003, the SWCDHH...

Tags: community, deaf, training, serving

[06 Oct 2006]

IT managers: How well do you communicate?

whitepaper Do you turn a deaf ear to your staff when they suggest there are merits to Enterprise JavaBeans? Do you tend to zealously defend technology, even if it has not been proven yet? Perhaps your communication skills aren't what they should be.

Tags: training and certification, skills, enterprise javabeans, quiz

[17 May 2006]

Disabled and elderly excluded by new technology

News The Royal National Institute for the Deaf (RNID) and the Disabled Living Foundation (DLF) claim many disabled and older people are still excluded from the "information society", and have drawn up an eInclusion charter to try and address the problem.

Tags: adi, rnid

[15 May 2006]

Microsoft's Vista search plans get the nod

News The US government has given the thumbs-up to Microsoft's search box plans for Vista, shrugging off concerns raised recently by Google. While criticising Microsoft for its implementation of its existing antitrust accord, regulators appear satisfied...

Tags: vista, search, google, microsoft

[15 May 2006]

Multichat: Persistent, Text-as-You-Type Messaging in a Web Browser for Fluid Multi-Person Interaction and Collaboration

whitepaper To facilitate face to face conversation between deaf and hearing participants, the authors created a cross-platform, browser-based, persistent text-as-you-type system that aggregates each individual's utterances in revisable personal notes on a...

Tags: face, browser, patterns, interaction

[07 Mar 2006]

1:1 Learning Solution Opens Vistas for Low-Vision Students

whitepaper The Florida School for the Deaf and the Blind (FSDB) is part of the Florida public school system. Founded in 1885, the school serves over 850 students who are blind/visually-impaired or deaf/hard-of-hearing and their families in pre-kindergarten...

Tags: pc, campus, students, school

[02 Mar 2006]

The Design Development of a Mobile Alert Device for the Deaf and Hard of Hearing

whitepaper This paper focuses on a novel design of a multi-modal alert device for the Deaf and hard of hearing, which is call as the Vibe, implemented on a mobile phone. The Vibe receives information from the surroundings, either from wall mounted receivers...

Tags: scenarios, mobile phone, evaluation, channels

[23 Feb 2006]

The Weekly Round-Up: 06.01.06

Round-Up However, fair's fair and while we think Apple deserves its time on the naughty step for the above we're not sure it quite deserves to be blamed for making kids deaf. Happy New Year to one and all. The Round-Up hopes you all had a wonderful...

Tags: weekly round-up, round-up

[06 Jan 2006]

Deaf get voicemail messages in text

News Deaf people are piloting a service that allows them to read messages on their phones which were originally left as voicemails. The Leeds Society for Deaf and Blind People has teamed up with mobile services firm SpinVox to provide the service...

Tags: deaf

[13 Dec 2005]

Websites make poor showing on e-accessibility

News The survey was carried out by a partnership led by the Royal National Institute of the Blind and also comprising AbilityNet, Dublin City University and Socitm Insight supported by the Royal National Institute of the Deaf.

Tags: accessibility

[28 Nov 2005]

Cops launch 999 text hotline for deaf

News A spokesman for Merseyside Fire and Rescue Service (MFRS) said: "The deaf community has been asking for this for such a long time. Around 5,000 deaf people who communicate through British Sign Language live on Merseyside.

Tags: deaf, texting, text

[19 Oct 2005]

CIO Forum: Online communities to shape mobile working

News I have a sister who is deaf. Wireless providers are looking to tailor mobile working around online communities in a bid to improve security. Speaking at silicon.com's CIO Forum in London today, George Polk, CEO of hotspot provider The Cloud, said...

Tags: communities, skype, voip, ebay

[27 Sep 2005]

Enabling Communication With the Help of Technology

whitepaper The critical component of the Kansas School for the Deaf's communication initiative was in its keyboarding curriculum. The Kansas School for the Deaf began by purchasing Dell OptiPlex desktops and a PowerEdge 2650 server.

Tags: classes, school, implemented, curriculum

[27 Sep 2005]

Bringing Learning to Life With Dell and SmartBoard

whitepaper The particular needs of deaf students can pose interesting challenges to educators and IT administrators alike. Katzenbach School for the Deaf was looking for ways to integrate technology into its curriculum and to engage its special needs students...

Tags: wireless network, dell, students, dell poweredge

[27 Sep 2005]

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