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U.K. Mental Health Trust Improves Knowledge Transfer With Technical Support Contract

whitepaper The Trust replaced its disparate IT support contracts with Microsoft Services Premier Support, providing access to a dedicated Microsoft Technical Account Manager. Leeds Mental Health Teaching NHS Trust wanted to transfer knowledge to its IT people...

Tags: customer support services

[12 May 2008]

German Bank Solves IT Problems Quickly With Expert Dedicated Support

whitepaper By the end of the 1990s, Volkswagen Bank (VW Bank) had an online banking system using Microsoft technology. When the solution no longer met the increased demands for scalability and availability, the bank decided to construct an Internet basic...

Tags: customer support services

[11 May 2008]

Design and Experience With Supporting NAT and Firewall in End System Multicast

whitepaper End System Multicast (ESM) is an overlay based architecture to enable multicast in the Internet, and the application-endpoint model of deploying ESM shows tremendous promise because there is no dependence on dedicated infrastructure.

Tags: firewalls

[11 May 2008]

Using Firewalls to Enforce Enterprise-Wide Policies Over Standard Client-Server Interactions

whitepaper This framework combines the use of firewalls, both per-node software and dedicated firewalls, with an existing coordination and control system to enforce policies that, among other properties, are stateful and communal.

Tags: firewalls

[11 May 2008]

Integrating Virtual Machines Into the Cisco Data Center Architecture

whitepaper As a result, the data center, servers, and network devices must be considered as pools of available resources rather than dedicated assets "Siloed" when solving specific business requirements. Presently, the enterprise data center hardware and...

Tags: data center

[11 May 2008]

Selling Your Job: Tips for Successfully Marketing Your Open Positions

whitepaper How much time has one personally dedicated to writing a job posting that really sells the group, one's mission, and the key role that the job plays in one's company's success? There may be thousands of open job positions available annually in the...

Tags: business management

[11 May 2008]

Consulting Services Help Building Services Provider Maximize IT Investment

whitepaper With Microsoft Services Premier Support and Microsoft Dedicated Support Engineering services, CPG successfully maximized its IT investments, reduced maintenance time and costs, and improved operational efficiencies.

Tags: customer support services

[11 May 2008]

Environmental Services Firm Consolidates Infrastructure, Improves IT Management

whitepaper Manutencoop has optimized the management of business software packages and, without incurring additional costs, can update to the latest versions, all while taking advantage of dedicated training services and free resources for IT professionals.

Tags: monitoring systems

[11 May 2008]

Proactive Services and Quick Response Help Service Firm Maximize Value of IT Investment

whitepaper The Microsoft account team suggested Microsoft Services Premier Plus Support, which provides customized services under the supervision of a dedicated Technical Account Manager (TAM) who is familiar with the company's specific needs.

Tags: customer support services

[11 May 2008]

The New Data Center: Toward a Consolidated Platform

whitepaper Dedicated secure sockets layer and other security devices are often needed in this part of the network. Security concerns about HTTP/S traffic are greater in the corporate data center than on the open Web.

Tags: data center

[11 May 2008]

Photos: Beijing Olympics 2008 - tech keeping the games on track

Photo Each of the areas behind him is a testing cell dedicated to an application or a sport. silicon.com has been given a behind-the-scenes tour of the Beijing 2008 Olympic Games venues and technology infrastructure.

Tags: project, infrastructure, olympic

[07 May 2008]

SAP apps to show up on BlackBerrys

News According to co-chief executive of RIM, Jim Balsillie, RIM is "bringing the unique benefits of the BlackBerry platform to SAP applications, providing organisations with the security, manageability, efficiency and 'push' capabilities of the...

Tags: blackberry, rim, sap

[06 May 2008]

Microsoft Online Services Customer Story: i'm Campaign

whitepaper Every time a user registered with the i'm campaign has conversations using Windows Live Messenger, Microsoft shares a portion of the program's advertising revenue with some of the world's most effective organizations dedicated to social causes.

Tags: bridges

[06 May 2008]

World-Renowned Genome Research Facility Relies on Sun to Provide Cost-Efficient High-Performance Compute Grid

whitepaper The Institute for Genomic Research (TIGR) is a non-profit organization dedicated to deciphering and analyzing genomes - the complex molecular chains that constitute each organism's unique genetic heritage.

Tags: application servers

[05 May 2008]

Photos: India 999

Photo The Indian government will help fund the rollout of a scheme created by an Indian outsourcing veteran to provide the country's first dedicated ambulance service. For years the country has had no dedicated single number to call an ambulance, with...

Tags: satyam, india, ambulance

[01 May 2008]

Exchange 2007 SP1 Mailbox Management Features - Part 1: Importing and Exporting Mailbox Data to and From PST Files

whitepaper If one has one or more dedicated Exchange 2007 management servers though, this shouldn't really be a problem. It's good to finally be able to export as well as import mailbox data to and from a PST file using the Export-Mailbox and Import-Mailbox...

Tags: application servers

[23 Apr 2008]

Editor's Blog: Home computing from Acorn, Amiga and Amstrad, to the ZX Spectrum

Comment Magazines dedicated pages and pages to hundreds of lines of code that enthusiasts could use to program their own games and other applications. Here at silicon.com we recently, rather unexpectedly, unleashed a tidal wave of tech nostalgia by asking...

Tags: sinclair, commodore, spectrum

[22 Apr 2008]

Tips on Microsoft SQL Server 2005 Admin: Microsoft SQL Server 2005 Administration

whitepaper Dedicated Administrator Connection (DAC) is a special diagnostic connection for administrators when standard connections to the server are not possible. This paper has some of the rich SQL Server 2005 Administration features explored with...

Tags: administrator, sql, connection, sql server

[17 Apr 2008]

FBI cyber crime chief on botnets, web terror and the social network threat

Comment The growth of international cyber crime and terrorism over the past five years has spurred the FBI to establish dedicated cyber squads at each of its 56 field offices across the US and support 70 cyber task forces nationwide, backed up by global...

Tags: security, malware, cyber crime

[15 Apr 2008]

Data Center One for SAP - Solution Blueprint and ROI Analysis

whitepaper For a typical SAP customer, the implementation landscape consists of a large number of dedicated application servers: A single SAP implementation consists of multiple applications (e.g. R/3, CRM, BW, etc.each of these applications requires multiple...

Tags: data center

[11 Apr 2008]

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