delivery service
RSS delivery serviceTesco.com vans cut fuel bills with telematics tech
News As a result we are distancing our delivery service further from the 'white-van man' stereotype, which improves the level of customer service we can give. Tesco.com has upped delivery rates and reduced fuel consumption of its delivery vans - by 10... [25 Jul 2008]
Achieving a Cultural Revolution
White Paper The Service Support and Service Delivery ITIL publications refer to "service culture" as one in which the entire organization embraces the concept of service and customer care, where the satisfaction of customer requirements is the number one... [23 Jul 2008]
BUCA, Inc. Uses WebEx Training Center to Dramatically Improve Information Delivery Processes and Standardize Quality of Service
White Paper BUCA, Inc.deployed WebEx Training Center which accelerated their information delivery processes, saving $30,000 and weeks of in-person training in its first online food rollout. BUCA, Inc.is one of the premiere restaurant companies in the US. [18 Jul 2008]
A Comparison Between IPsec and Multiprotocol Label Switching Virtual Private Networks
White Paper The IP-based Virtual Private Network (VPN) is rapidly becoming the foundation for the delivery of New World services, and many service providers are offering value-added applications on top of their VPN transport networks. [18 Jul 2008]
QoS and Delivery Context in Rule-Based Edge Services
White Paper This paper describes the use of sub-systems in an Open Pluggable Edge Services (OPES) intermediary to provide edge service agents the needed QoS and delivery context information. A complete collection of such information is known as Delivery Context. [18 Jul 2008]
VoIP Network Dimensioning Using Delay and Loss Bounds for Voice and Data Applications
White Paper Simulation and analytical methods are used to enhance the provisioning process, which ultimately aims to provide the delivery of consistent Quality of Service (QoS). Consistent QoS is increasingly important in order to deliver an adequate service... [18 Jul 2008]
IPL Case Study - ntl: (Virgin Media)
White Paper The company's top priority was quality of service i.e.ensuring the consistent delivery of the required services to each of its customers, with rapid identification and correction of any faults. However its existing TV surveillance facilities were... [18 Jul 2008]
Advanced QoS White Paper
White Paper The advanced QoS and shaping features on some newer Ethernet switches enable these devices to be positioned as access devices into Virtual Private LAN networks and for SPs to offer the Service Level Agreements (SLAs) that customers rely on for end... [18 Jul 2008]
Quality of Service and MPLS Methodologies
White Paper In a best-effort data delivery network, increasing bandwidth is a necessary first step to help with these delay-sensitive and real-time applications. Routers that forward Internet traffic on a first-in-first-out basis (called best-effort (BE... [18 Jul 2008]
Enterprise Service Automation: Effective Management in the new Service Economy
White Paper Increasingly, efficient value-added and cost-effective delivery of services is one of the keys to an organization's competitive advantage. The movement toward a service economy is evident in just about every market sector, from technology companies... [16 Jul 2008]
Exclusive: Barclays to offshore 1,800 UK tech jobs
News The global infrastructure and service delivery (GISD) roles will be scrapped in the UK and new jobs created in Hungary, India and Singapore over the next two years, with 700 UK posts to be lost by September this year. [14 Jul 2008]
Gov't to ramp up IT outsourcing?
News Nick Kalisperas, director for delivery at IT industry trade body Intellect, said: "From out perspective this is good news but ultimately the key to getting the best out of the private sector comes from engaging with them at the earlier opportunity. [11 Jul 2008]
Deploying Ethernet Access for Business Services
White Paper The challenge was to simplify the infrastructure to keep operating costs low and enable more flexible service delivery. The leading provider of telecommunications services in Switzerland, Swisscom wanted to stay ahead of the competition with best... [11 Jul 2008]
Loose Source Routing as a Mechanism for Traffic Policies
White Paper Internet packet delivery policies have been of concern since the earliest times of the Internet, as witnessed by the presence of the Type of Service (ToS) field in the IPv4 header. Efforts continue today with Differentiated Services (Diff - Serv... [11 Jul 2008]
Managing Ethernet Services for Profitability
White Paper With higher bandwidth and at a lower cost per bit than circuit-based data delivery such as T1 and T3, the new Ethernet LAN services would draw immediate interest from customers. A major telecommunications service provider chose to roll-out 10... [11 Jul 2008]
