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Can I use a netbook as my everyday work machine?
Comment I have a laptop as my main machine, which I transport to and from the office each day, working straight off that in the morning and then plugging into a monitor and keyboard when I get to my desk at Silicon Towers. [02 Nov 2009]
Driving IT Help Desk Efficiency with Customer-Centric Remote Support
White Paper The IT help desk is a high-stress environment - and sometimes it can feel downright chaotic. IDC predicts that by 2011, 73 percent of the U.S.workforce will be mobile, inevitably increasing the pressure on the IT help... [22 Oct 2009]
The Weekly Round-Up: 09.10.09
Round-Up We are increasingly turning to the web to communicate our deepest feelings, according to the latest piece of research to arrive on the Round-Up's rather cluttered desk. Mac users - no matter whether you hide those PCs... [09 Oct 2009]
Steve Jobs
AS Profile Despite being away from his desk for six months this year on a medical leave of absence, Jobs is still Apple's primary motivating force and he was praised by many of the panellists for making technology appealing in a... [08 Oct 2009]
Finally, an easier way for Small and Mid-Sized Companies to Run Their Business Applications: IBM Smart Business
White Paper Search for applications across multiple suppliers using the Smart Market, run those applications on the Smart Cube, and then manage them with the Smart Desk -- all with one single point of contact for troubleshooting... [08 Oct 2009]
Finally, an Easier Way for Small and Mid-Sized Companies to Run Their Business Applications: IBM Smart Business
White Paper Search for applications across multiple suppliers using the Smart Market, run those applications on the Smart Cube, and then manage them with the Smart Desk -- all with one single point of contact for troubleshooting... [08 Oct 2009]
Why CIOs are saying no to Macs
News Adebayo said: "Before recommending such a radical change for close to 2,000 in-house IT customers, I'd need to consider not only the costs of the software, hardware, and training; but also the intangible costs of inevitable downtime,... [02 Oct 2009]
Implementing Device Restrictions in Vista and Server 2008
White Paper Depending on the mix of Help Desk calls in your organization, these settings may be worth the time and effort it takes to understand, test, and implement them. With Vista clients and Server 2008 systems, there are a... [01 Oct 2009]
Dell ditches the wires with Latitude Z for business
News A smaller separate adapter can hook up the laptop with any accompanying monitor, whether it be one at a desk, or in a conference room. Dell has announced its Latitude Z laptop aimed at business customer. [29 Sep 2009]
HM Treasury strikes five-year IT services deal
News The services include providing desktop, laptop and multifunctional devices, secure service desk support, data storage and disaster recovery facilities. HM Treasury has struck a five-year deal with Fujitsu to provide a... [25 Sep 2009]
Mobile computing keeping PC shipments afloat
News Mobile PC shipments have regained substantial momentum, especially in emerging markets, and the decline in desk-based PC shipments is slowing down. Despite earlier, more dire predictions, PC sales are now estimated to... [24 Sep 2009]
Uncomplaining techies turn in extra hours for free
News If you feel like you're spending more time at your desk than ever, you're not alone. According to a new survey, more and more techies are putting in extra hours. Some 7.3 per cent of techies said they are working between... [23 Sep 2009]
Nortel Networks Case Study: CallPilot Password Reset
White Paper The challenge was to look for an inexpensive method to reset voicemail passwords without Level 1 Help Desk assistance. Thousands of Nortel employees use Nortel CallPilot for voicemail. The Nortel IT team developed a... [19 Sep 2009]
Moving 4ward With Unified Communications
White Paper Based in Hong Kong, 4ward is a hosting company specializing in IT, telephony and unified communications.ward employees are highly mobile, and they needed the flexibility to use either their desk phone or PC for voice... [19 Sep 2009]
Technology Provider Improves Efficiency, Reduces Costs With Operating System
White Paper CDW also anticipates reduced costs due to a decrease in help-desk calls and the elimination of some third-party licenses. Vernon Hills, Illinois - based CDW was founded in 1984 and today is a leading provider of... [01 Sep 2009]
